Adrienne Douglas

• Educated customers on products to maximize benefits.
• Processed payments, entering sales in register for prompt customer service.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Recorded notes for future reference about customer preferences and services delivered.
• Mixed pigments and used proper techniques to achieve desired color.
• Trimmed, cut and shaped hair and hairpieces based on customer preference.
• Resolved guest complaints about service or style.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Determined appropriate hair treatments based on conditions and textures.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Counted and documented opening and closing cash amounts daily.
• Serviced high-profile clients with intricate coloring and highlighting techni

Cultivated warm relationships with regular customers.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
• Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
• Kept register accurate through correct billing, payment processing and cash management practices.

• Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
• Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
• Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.

• Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
• Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
• Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
• Performed specialized alcoholic beverage services such as bottle openings and chiller setup.

• Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
• Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
• Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
• Operated [Type] POS systems to cash out customer checks and complete order transactions.
• Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
• Bussed and reset tables to keep dining room and work areas clean.

• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Organized and replenished supplies at food stations to optimize team performance.
• Greeted incoming guests and managed accurate seating based on customer desires and server loads.

• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
• Worked well in diverse team settings by partnering with others to complete tasks.