Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrienne Epps

Waldorf,MD

Summary

Conscientious Dental Hygiene Student recognized for high productivity and efficiency in completing tasks. Skilled in patient education, preventive care techniques, and dental health promotion. Possess specialized skills in periodontal therapy, radiography, and infection control. Excel at communication, empathy, and time management, ensuring optimal patient care and smooth clinic operations.

Overview

10
10
years of professional experience

Work History

Dental Hygiene Student

Fortis College
Landover, MD
07.2023 - Current
  • Counseled patients on nutrition related to oral health care.
  • Applied topical fluoride treatments to prevent tooth decay.
  • Cleaned and sterilized all equipment before each procedure to ensure safety standards were met.
  • Demonstrated proficiency in taking vital signs such as blood pressure, pulse rate, temperature.
  • Analyzed patient's medical history for risk factors that could affect their oral health care needs.
  • Performed dental prophylaxis on patients, including scaling and polishing teeth, removing calculus deposits and plaque.
  • Educated patients about oral hygiene techniques such as proper brushing and flossing methods.

Customer Care Representative

Worldwide ERC
Arlington, VA
06.2019 - 06.2022
  • Promoted product offerings to drive growth and exceed benchmarks.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Followed up on emailed or web-submitted customer inquiries within standard response times.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.

Sales Associate

Crabtree & Evelyn
Annapolis, MD
08.2015 - 12.2017
  • Organized stockroom shelves according to size, color or style.
  • Upsold additional items based on customer interests and needs.
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Education

Associate of Applied Science - Dental Hygiene

Fortis College
Landover, MD
06-2025

High School Diploma -

Central Senior High School
Capitol Heights, MD
06-1989

Skills

  • Patient care
  • Oral health education
  • Dental instrumentation
  • Customer service
  • Patient management
  • Record keeping

Timeline

Dental Hygiene Student

Fortis College
07.2023 - Current

Customer Care Representative

Worldwide ERC
06.2019 - 06.2022

Sales Associate

Crabtree & Evelyn
08.2015 - 12.2017

Associate of Applied Science - Dental Hygiene

Fortis College

High School Diploma -

Central Senior High School

Similar Profiles

CREATE PROFILE