Adrienne Gage
Administrative Professional
Wilmington,DE
Summary
Administrative professional possessing strong desire to learn and grow professionally. Detail-oriented and proactive with 10+ years in office administration achieving goals in front-end operations. Adept leadership and customer service skills in a variety of backgrounds, such as port operations support, warehouse administration and payables, and other various business venues. Reputation for leveraging core strengths and managing solid client relationships by displaying a customer-first attitude. Superb attention to detail and multitasking talents. Proficient in MS Office.
Overview
10
10
years of professional experience
Work History
Port Operations Coordinator
Chiquita Fresh North America
02.2022 - Current
- Anticipates and provides broad range of administrative support to ensure that regional port operations are handled accurately and expediently in deadline driven environment.
- Essential duties include performing accurate manifestations for approximately 1000 shipping containers sailing each week to tropics, scheduling inspections, verifying all imports/exports have been cleared by Customs and Border Control before leaving port, validating documentation for incoming shipping containers
- Reduces turnaround time for vessels by streamlining cargo handling processes and enhancing communication among team members.
- Optimizes port operations by implementing efficient scheduling and resource allocation strategies
- Contributes to long-term strategic planning initiatives aimed at improving overall operational efficiency and enhancing competitiveness of port facility
Administrative Assistant
Pinnacle Rehabilitation And Health Center
08.2021 - 02.2022
- Regularly took on new and necessary job duties as required by fluctuating facility needs
- Greeted, screened, and registered guests and vendors entering building
- Provided temperature checks, rapid Covid-19 testing and appropriate PPE to visitors entering building
- Created instructions and reference guides to be used by those unfamiliar with fundamental tasks preformed by front desk receptionist
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Established administrative work procedures to track staff's daily tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Site Team Lead
Curitave Inc
01.2021 - 06.2021
- Led of team of 16 site specialists to proficiently move hundreds of patients through multiple stages of COVID vaccination clinic on daily basis.
- Prepared and administered daily COVID testing to all employees on site.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
Officer Administrator
Brandywine Collision
01.2020 - 08.2020
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Opened repair orders and maintained daily list of all cars currently in for repair.
- Scheduled customers for estimates, repairs, vehicle tows and rental cars.
- Communicated with insurance companies and customers repair status of vehicles on regular basis.
- Prepared invoices and posted payments to customer accounts and recorded labor time and cost of repairs in shop database.
- Responsible for closing repair orders upon completion of repairs and collection of final payment.
Front Desk Receptionist
ENT & Allergy Of Delaware
04.2017 - 10.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Administrative Specialist
State Of Delaware, Central Supply Warehouse
05.2014 - 02.2017
- Managed accounts payable (reconcile, pay, code, post)
- Responsible for billing internal departments with voucher system
- Managed inmate payroll process and document processing responsibilities with great accuracy
- Operated and answered multi-line phone system.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Education
Bachelor of Science - General Studies W/ Business Minor
Wilmington University
Wilmington, DE 04.2008 - 2012.05
Skills
Office administration
Timeline
Port Operations Coordinator
Chiquita Fresh North America
02.2022 - Current
Administrative Assistant
Pinnacle Rehabilitation And Health Center
08.2021 - 02.2022
Site Team Lead
Curitave Inc
01.2021 - 06.2021
Officer Administrator
Brandywine Collision
01.2020 - 08.2020
Front Desk Receptionist
ENT & Allergy Of Delaware
04.2017 - 10.2018
Administrative Specialist
State Of Delaware, Central Supply Warehouse
05.2014 - 02.2017
Bachelor of Science - General Studies W/ Business Minor
Wilmington University
04.2008 - 2012.05
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