To obtain an administrative position that will enable me to utilize my educational background and professional skills sets.
Overview
12
12
years of professional experience
Work History
Case Manager
Praxis Housing Initiative
08.2023 - Current
Provide comprehensive case management including individual services
Audit the Client Assistance and Enterprise System (CARES) database, review essential documentation, and monitor chart maintenance for DHS and OTDA readiness
Participate in Child Safety Conferences and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed
Perform other related duties as needed
Provide feedback to the Program Director to ensure resources are available and goals of the program to achieve
Attend regularly scheduled CARES training sessions to obtain DHS updates
Case Manager Supervisor
Acacia Network
Bronx, New York
02.2016 - 08.2023
Manage a caseload of 29 clients
Supervise four case managers to ensure they are completing their work duties
Evaluates client's need for off-site resources
Conduct assessments on new intakes clients as well as weekly or bi-weekly ILP
Orientates each client with facility rules and program expectations
Assist the family in seeking and securing permanent housing
Provide case management services to clients and manage necessary charts
Knowledgeable of DHS CARES system
Case Manager
Aguila Inc
04.2015 - 02.2016
Provide case management services to clients and manage necessary charts
Counsels and aids client's in need
Addresses underlying causes of homelessness through the development of a service plan
Provides on-going management of client's service plan
Orientates each client with facility rules and program expectations
Completes case notes in a timely fashion and maintains records according to agency and funder expectations
Advocates for clients to receive necessary entitlements, lease and employment opportunities
Evaluates client's need for off-site resources
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Security Guard Supervisor
Sera Security Services LLC
07.2013 - 04.2015
Maintained daily log at a MICA women’s shelter
Screened all residents, visitors and administrators seeking entry into the building
Monitored ingress and egress, tallied number of occupants and filed reports
Communicated with administrators and colleagues via meetings and radio dispatch
Education
Bachelor of Arts - Psychology
The College of New Rochelle
Bronx, NY
04.2025 - 05.2011
Skills
Web-browsing
Microsoft Word
Excel 2007
PowerPoint
Problem-solving
Decision-making
Certificates and License
Sexual Harassment Certificate
CPR Certificate
Mandated Report Certificate
Driver’s License
Timeline
Bachelor of Arts - Psychology
The College of New Rochelle
04.2025 - 05.2011
Case Manager
Praxis Housing Initiative
08.2023 - Current
Case Manager Supervisor
Acacia Network
02.2016 - 08.2023
Case Manager
Aguila Inc
04.2015 - 02.2016
Security Guard Supervisor
Sera Security Services LLC
07.2013 - 04.2015
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