Adrienne Isenhour
Panama City,FL
Summary
Driven veterinary technician with proven expertise in surgical assistance and anesthesia monitoring, honed at Gulf Coast Animal Hospital. Excelled in patient triage and medication administration, demonstrating exceptional multitasking and compassionate care. Skilled in fostering client relationships and enhancing team efficiency, with a track record of contributing to improved patient outcomes.
Overview
12
12
years of professional experience
Work History
Veterinary Technician
Gulf Coast Animal Hospital
03.2018 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Performed dental cleanings and minor extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
Specialist
Florida National Guard
09.2012 - Current
- Liaised with logistics personnel to coordinate transportation requirements for upcoming missions or training events.
- Streamlined communication processes by utilizing radio equipment to maintain contact with fellow drivers and command personnel during operations.
- Displayed exceptional leadership skills while serving as assintant convoy commander for multi-vehicle transport missions.
- Contributed to successful missions by transporting personnel and cargo to various locations on time and without incident.
- Maintained accurate records of trips, cargo manifests, and maintenance activities for compliance purposes and future reference.
- Enhanced unit readiness by maintaining and operating military vehicles in a safe, secure, and efficient manner.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Receptionist Administrator and Kennel Technican
Niceville Animal Clinic
09.2016 - 02.2018
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Coordinated staff schedules to ensure adequate coverage during peak hours while minimizing overtime expenses.
- Established partnerships with local animal shelters, providing discounted services and fostering community engagement.
- Oversaw the design and implementation of a new office layout that increased workspace functionality and improved overall workflow efficiency.
- Streamlined inventory management system to reduce waste and maintain optimal supply levels.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
Doggie Daycare Attendant
Coastal Veterinary Hospital and Pet Resort
06.2015 - 08.2016
- Implemented structured playtime schedules that catered to different energy levels and interests, resulting in happier dogs during their stay at our facility.
- Developed strong relationships with pet owners by providing regular updates on their pets'' activities, behavior, and well-being during daycare stays.
- Streamlined check-in and check-out processes by maintaining accurate records of client information, payments, and appointments in our database system.
- Handled emergency situations calmly under pressure while adhering to established protocols for safeguarding animal welfare.
- Prepared food and water following instructions from pet owners.
- Exercised animals regularly with walks and rigorous play activities.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Performed thorough evaluations of new dogs, determining their suitability for group play and identifying any special needs or preferences.
- Provided basic grooming services such as brushing coats, trimming nails, and cleaning ears when necessary for improved hygiene and comfort of the pets.
Front of House Team Leader
Chic-Fil-A
05.2013 - 07.2015
- Collaborated with back of house management to ensure seamless communication between departments.
- Monitored inventory levels, ordering supplies as needed to avoid shortages or waste.
- Developed strong relationships with guests, creating a loyal customer base through personalized service.
- Supported revenue growth by identifying upselling opportunities within the front of house team.
- Implemented new processes to reduce wait times and improve overall guest satisfaction.
- Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.
- Mentored new employees, fostering a positive work environment and supporting professional growth.
- Managed staff scheduling, ensuring optimal coverage during peak hours and events.
- Established welcoming atmosphere by greeting each guest warmly.
Education
Biology
Northwest Florida State College
Niceville, FLSkills
- Intravenous catheterization
- General anesthesia monitoring
- Surgical Preparation
- Patient Charting
- Medication Administration
- Patient Triage
- Euthanasia Assistance
- Surgical procedures and assistance
Timeline
Veterinary Technician
Gulf Coast Animal Hospital
03.2018 - Current
Receptionist Administrator and Kennel Technican
Niceville Animal Clinic
09.2016 - 02.2018
Doggie Daycare Attendant
Coastal Veterinary Hospital and Pet Resort
06.2015 - 08.2016
Front of House Team Leader
Chic-Fil-A
05.2013 - 07.2015
Specialist
Florida National Guard
09.2012 - Current
Biology
Northwest Florida State College
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