Summary
Work History
Education
Work Availability
Skills
Timeline
Overview
AdministrativeAssistant
ADRIENNE KELLEY

ADRIENNE KELLEY

Administrative
Kansas City,MO

Summary

Seasoned, resourceful administrative professional with extensive experience in coordinating and managing varying levels of office functions in support of senior executives in corporate environments. Highly skilled in travel management, expense tracking / reporting, schedule coordination and management, and offering strong decision-making skills to manage multiple, concurrent priorities. Expertly assists executive team using exceptional communication and organizational skills. Adept at streamlining operations, and optimizing processes. Demonstrated ability to work independently while also contributing in a team environment.

Work History

Clerk

Internal Revenue
03.2021 - 03.2022
  • Conducted diverse administrative and critical research tasks, utilizing internal business systems to ensure precise processing of current and prior business tax returns and associated data
  • Compiled and managed essential production and inventory reports using established data sources, aligning with program requirements for streamlined record-keeping
  • Engaged effectively with team members to enhance workflow efficiency and accuracy in processing business clients' tax returns and relevant information

Volunteer Coordinator

Reconciliation Services
Kansas City, MO
07.2018 - 12.2018
  • Strategically engaged individual and group volunteers through dynamic presentations, tours, and community outreach, fostering strong connections to promote volunteer opportunities and enlist new volunteers
  • Efficiently managed diverse volunteer teams through streamlined scheduling, training, and monitoring processes, driving cohesive contributions to organization's objectives
  • Monitored volunteer performance to enforce compliance with established policies and regulations.

Administrative Assistant /Temp Worker

Accounting Principals / PBI Gordon
09.2010 - 01.2011
  • Mastered lengthy, complex process and procedures via internal computer application system to create purchase orders for timely and accurate payment of vendor services and expense reimbursements for sales team members
  • Instrumental in assisting legal department with accomplishment of effective, smooth transition and implementation of company trademark materials from paper format to electronic format for easy retrieval

Medical Unit Secretary /Temp Worker

Veterans Administration Hospital
01.2009 - 05.2009
  • Key player in improving process and operation efficiency in Department of Neurology by developing a simple, yet comprehensive system to ensure compliance with established 30-day service level agreements for scheduling patients; increased scheduling response time by 75%
  • Answered phone calls and messages for three physicians in Neurology clinic, scheduling appointments, and handling patient inquiries.
  • Prepared and processed patient referrals and transfer requests.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Executive Administrative Assistant

H&R BLOCK CORPORATE
08.2005 - 02.2008
  • Utilized MS Office Suite software to coordinate/ manage meetings, appointments, and tasks for senior executives to optimize time
  • Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
  • Coordinated and booked airfare, hotel and ground transportation, and prepared itinerary to facilitate successful trips.
  • Handled confidential and sensitive information with discretion and tact.

Administrative Assistant IV

H&R Block Corporate
07.2003 - 08.2005
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Education

Bachelor of Science - Business Administration And Management

University of Phoenix
Kansas City, Missouri
02.2016

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Senior Leadership Support
  • Coordination of varying Administrative Activities
  • Process Improvement
  • Office Management
  • Customer / Client Relations
  • Advanced MS Office Suite Knowledge
  • Travel Planning / Coordination
  • Interpersonal Communication Skills
  • Multitasking and Time Management
  • Microsoft Office

Timeline

Clerk

Internal Revenue
03.2021 - 03.2022

Volunteer Coordinator

Reconciliation Services
07.2018 - 12.2018

Administrative Assistant /Temp Worker

Accounting Principals / PBI Gordon
09.2010 - 01.2011

Medical Unit Secretary /Temp Worker

Veterans Administration Hospital
01.2009 - 05.2009

Executive Administrative Assistant

H&R BLOCK CORPORATE
08.2005 - 02.2008

Administrative Assistant IV

H&R Block Corporate
07.2003 - 08.2005

Bachelor of Science - Business Administration And Management

University of Phoenix

Overview

19
19
years of professional experience

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