Adrienne Marino-Eppner
Putnam Valley,NY
Overview
29
29
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
Work History
Front Office Coordinator/CBO Communications
LifeStance Health
Yorktown, NY
07.2022 - Current
- Experienced and detailed-oriented administrator with 20+ years of providing support and knowledge to a variety of departments and industries
- A team player and reliable employee looking to utilize skillset to be an asset to the company.
Receptionist/Manager on Duty
Club Fit
Jefferson Valley, NY
07.2020 - 07.2022
- Greeted members and checked them into the club, assisted with appointments and rang up purchases
- Answered questions and directed members to where they needed to be.
Administrative Assistant
Werlinich Asset Management
Valhalla, NY
05.2003 - 01.2011
- Kept track of client portfolios, made adjustments when stocks were bought and sold
- Kept track of stock market for the larger holdings
- Did the quarterly closings and sent patient statements.
Assistant
Zumbach Electronics
Mt. Kisco, NY
05.1995 - 03.2003
- Duties included all aspects of Accounts Receivable (including collections), Accounts Payable (including paying bills and handling vendor requests), payroll, personnel (including benefits) and new hire orientation for a small to midsized international company
- Balanced out the books at the end of the month and closed out the quarter and the year.
Front Office Coordinator
- I answered patient phone calls and routed them appropriately
- I assisted patients with billing, scheduling or insurance issues
- Completed projects such as contacting patients without insurance and who’s credit cards needed to be updated
- Also assisted providers in the office answering questions or helping them to complete tasks
- Approved chart files and answered and routed task messages
- As FOC/CBO Communications I created payment plans, ran credit cards
- Sent patient statements both though the portal and the patient chart
- Created Super Bills
- Researched patient insurance and wrote messages to patients and providers and maintained the spreadsheet tasking FOC’s to call for updated plans
- Took the lead on patient disputes, contacting providers and Billing Department
- Corrected responsible party billing
- Answered task messages
- Assisted FOC’s and Med
- Support and OM’s with questions regarding insurance, patient balances or credentialing
- Work as a liaison between the front office and the billing department
- Contacted patients with overdue or large balances
- Assisted Office Manager with projects as needed.
Manager
- On Duty: Responsible for the safety and wellbeing of the members and staff
- Responsible for facility safety
- Took accident/incident reports
- Supervised staff in multiple departments
- Handled complaints and corrected as needed
- Worked closely with other managers and staff
- Created end of shift reports.
Education
Associate - Office Administration
Dean College
08.1987 - 06.1989
Certification
Time Management - 10+ years
Timeline
Front Office Coordinator/CBO Communications
LifeStance Health
07.2022 - Current
Receptionist/Manager on Duty
Club Fit
07.2020 - 07.2022
Administrative Assistant
Werlinich Asset Management
05.2003 - 01.2011
Assistant
Zumbach Electronics
05.1995 - 03.2003
Associate - Office Administration
Dean College
08.1987 - 06.1989
Front Office Coordinator
Manager
Time Management - 10+ years
Independent Worker - 10+ years
Organized - 10+ years
Adaptability - 10+ years