Adrienne Meeks
Westport,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Medical Assistant
DCYF - Washington
Aberdeen, WA
05.2025 - Current
- Managed patient records through electronic health record systems to enhance data accuracy.
- Coordinated patient appointments and maintained effective communication to improve service delivery.
- Educated patients on medication protocols and treatment plans for better health outcomes.
- Prepared examination rooms, ensuring adherence to cleanliness standards for patient safety.
- Monitored vital signs and reported significant changes to medical staff promptly.
- Assisted staff in managing inventory of medical supplies to ensure availability.
- Relayed patient messages to physicians regarding concerns and refill requests to facilitate timely treatment.
Certified Medical Assistant, Back-Office Team Lead
Optum
Zionsville, IN
03.2022 - 04.2025
- Clinical Preceptor - Back Office: Train all new employees on electronic medical record system, job expectations, and patient care.
- Manage back-office operations, ensure the medical assistants remained on task, and ensure high quality of patient care.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Responded to patient callbacks and phone-in prescription refill requests.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Certified Medical Assistant
Riverview Health Hospital
Noblesville, IN
05.2019 - 03.2022
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Incorporated outside records into charts and EHR.
Emergency Medical Technician
Trans-Care
Indianapolis, IN
04.2018 - 05.2019
- Cleaned and sanitized ambulance and supplies between calls.
- Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
- Evaluated patients' medical status and monitored vital signs during transit.
- Documented patient condition and treatment to facilitate plan of care.
- Interviewed patients to obtain medical history and details on current issues.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
- Administered first aid treatment or life support in prehospital settings.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Education
Certified Clinical Medical Assistant -
Indiana School of Phlebotomy
Indianapolis, IN04-2019
High School Diploma -
Fishers High School
Fishers, IN06-2016
RMA -
Washington State
WashingtonSkills
- HIPAA Compliance
- Clinical Applications
- Inventory and Supply Management
- Medical Terminology
- Patient Documentation
- Customer Service
- Team Management and Supervision
- Training of New Employees
- Effective Communication
- Professional Demeanor
- Organization
Timeline
Medical Assistant
DCYF - Washington
05.2025 - Current
Certified Medical Assistant, Back-Office Team Lead
Optum
03.2022 - 04.2025
Certified Medical Assistant
Riverview Health Hospital
05.2019 - 03.2022
Emergency Medical Technician
Trans-Care
04.2018 - 05.2019
Certified Clinical Medical Assistant -
Indiana School of Phlebotomy
High School Diploma -
Fishers High School
RMA -
Washington State