Adrienne Miller
Idaho Falls,ID
Summary
Customer-focused professional with experience thriving in fast-paced, high-energy hospitality environments. Personable and upbeat, with strong communication, organizational, and multitasking skills used to manage guest interactions, reservations, seating arrangements, and logistics efficiently. Dedicated to creating welcoming atmospheres and ensuring smooth operations that enhance overall guest satisfaction. Seeking to transition into a new field, leveraging transferable customer service and coordination skills to contribute to a dynamic, team-oriented organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess, Waitress
Smokin Fins
02.2025 - Current
- Managed guest seating and flow to optimize dining room efficiency.
- Answered phone calls to take orders, give information and document reservations.
- Coordinated with kitchen and waitstaff to ensure timely order delivery.
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Restaurant Host/Kitchen Hand
Rib & Chop House
02.2023 - 01.2025
- Host/Hostess - Warmly greeted and seated 100-300 patrons per shift
- Presented menus and ensured guests had napkins and silverware
- Coordinated with waitstaff, kitchen, and managers for seamless service
- Addressed and escalated customer complaints as needed
- Managed 20-50 reservations per shift using Resy and phone systems
- Handled high-pressure situations and multitasked effectively
- Maintained organized waitlists and answered customer inquiries
- Kitchen Assistant
- Prepared and plated 200+ orders each shift
- Assisted chefs with food prep tasks and followed sanitation procedures
- Operated kitchen appliances and managed food storage and labeling
Barista
Java Espress
12.2023 - 08.2024
- Created a positive work atmosphere through clear communication, teamwork, and proactive problem-solving.
- Memorized 50+ menu items and crafted custom drinks for 70-200 customers per shift.
- Fulfilled orders for drinks and food items with a friendly attitude, even during high-volume periods.
- Managed cashflow operations totaling $1,000-$2,500 per shift with precision.
- Built strong relationships with regulars by remembering preferences and engaging in friendly conversation.
Sales Associate
Amber & Ivory
02.2022 - 03.2023
- Ensured accurate inventory counts for 300+ items, promptly reconciling discrepancies and preparing merchandise by pricing or tagging.
- Assisted 50+ customers per shift with questions, orders, payments, and locating products, while building relationships to encourage repeat business.
- Organized racks and shelves to enhance visual appeal and promote merchandise.
- Handled cash transactions efficiently, adhering to company policies, and managed returns, exchanges, and refunds per store policy.
- Maintained a calm demeanor and professionally managed issues in high-stress situations.
Education
High School Diploma -
Skyline Senior High School
01.2024
No Degree - Real Estate
The CE Shop: Idaho Real Estate School
Online12-2025
Skills
- Customer Service
- Attention to Detail
- Problem-Solving
- Time Management
- Leadership
- Efficiency
- Critical Thinking
LEADERSHIP EXPERIENCE
Student Body Vice President - Skyline Senior High School MAY 2023- MAY 2024 Represented the student body in meetings and discussions. Managed and delegated tasks to other student council members.
Certification
Certification of Course Completion- Idaho Pre-license Module 1
Certification of Course Completion- Idaho Pre-license Module 2
Timeline
Hostess, Waitress
Smokin Fins
02.2025 - Current
Barista
Java Espress
12.2023 - 08.2024
Restaurant Host/Kitchen Hand
Rib & Chop House
02.2023 - 01.2025
Sales Associate
Amber & Ivory
02.2022 - 03.2023
High School Diploma -
Skyline Senior High School
No Degree - Real Estate
The CE Shop: Idaho Real Estate School