Summary
Overview
Work History
Education
Skills
Publications
Community Service
Software
Languages
Websites
Timeline
Hi, I’m

ADRIENNE MOORE, Assoc. AIA

Philadelphia,PA

Summary

Dynamic and results-oriented Executive Director with over 15 years of leadership experience in disability services. Adept at strategic planning, program development and team management with a proven track record of enhancing service delivery and advocacy for individuals with disabilities. Expertise that spans across operational oversight, community outreach, policy development and ensuring comprehensive support. Recognized for cultivating strong stakeholder relationships and fostering an inclusive organizational culture. A leader dedicated to driving innovation and excellence in disability services to empower and uplift the communities served.

Overview

14
years of professional experience

Work History

City Of Philadelphia

Executive Director
05.2024 - Current

Job overview

  • Office For People With Disabilities. Advise Chief Administrative Officer regarding development and implementation of City policies and programs to achieve purposes and goals of Mayor's policies with reference to people with disabilities.
  • Advocate for policy changes at both local and national levels to further support goals and objectives of organization.
  • Lead Commission On People With Disabilities.
  • Negotiate contracts with vendors, securing favorable terms while adhering to budgetary constraints.
  • Develop strategic partnerships in disability community with key stakeholders to expand reach and influence of organization.
  • Manage diverse team of professionals, fostering collaborative work environment for increased productivity.
  • Champion diversity, equity, and inclusion efforts within organization to create more inclusive work environment.

City Of Philadelphia

Director of ADA Compliance
06.2020 - 05.2024

Job overview

Mayor's Office For People With Disabilities. Provides key leadership to drive the completion and rollout of the ADA Transition Plan. Serves as a liaison between City government and the local community of individuals with disabilities. Provides ADA training and resources to staff and community organizations.

  • Lead ADA compliance processes, procedures and standards in regards to the implementation of the Philadelphia's Transition Plan
  • Collaborated with consultants, department liaisons and other city agencies to develop policies promoting inclusive community engagement for people with disabilities
  • Principal or contributing author of the City of Philadelphia Website Policy and Virtual Accessibility Guide, 2020
  • Drafted written testimony and presents oral testimony as required
  • Consulted and assisted the litigation department with legislative, policy and regulatory matters
  • Provided effective leadership and communication to expand and strengthen department ADA liaisons
  • Participated in the capital budget process to ensure ADA compliance projects are included for fiscal year
  • Frequent public speaker and provides ADA policy training internally and for other city agencies
  • Provided creative and innovative slogans for press releases
  • Responded to reasonable accommodation requests and grievances

New York City Department Of Finance

Deputy Director Facilities
10.2016 - 06.2020

Job overview

Directed the full operation of over one million square feet in NYC, oversaw ADA compliance, real estate management, strategic planning, construction projects. Successfully completed ADA self-evaluation and implemented transition plan for the agency.

  • Modernized operations with strategic process improvements and contributed to short and long-term strategic planning
  • Served as a key member of the ADA team for the NYC Mayor's Office
  • Advised the ADA board on regulatory matters and policy; oversaw policy matters concerning disability and reasonable accommodation requests
  • Prepared accurate and timely financial reports and project budgets
  • Turned mandates into actionable operational strategies
  • Collaborated with legal counsel to address ADA compliance, contract review and governing instruments
  • Created and maintained site specific documentation including tenant handbooks, ADA & emergency procedure manuals, fire safety initiatives and recycling programs
  • Negotiated and administered vendor contracts in strict compliance with policy and procedures
  • Liaised between organization and affiliates; managed networking relationships with senior government officials, consultants and vendors
  • Improved coordination and communication across agency to increase operational efficiency

ITT Technical Institute

Adjunct Instructor
06.2015 - 09.2016

Job overview

Provided instruction to students on architectural design and AutoCad software utilizing integrated technology for a well-rounded and modern approach.

  • Created and implemented course lesson plans and activities for undergraduate drafting and AutoCAD
  • Transitioned course material and applied technological options to add better functionality for students and faculty members
  • Improved student understanding by efficiently managing teaching materials and answering students' discussion inquiries
  • Distributed course syllabus and answered student inquiries regarding standards, material, grading and progression
  • Improved student attendance and participation to 99 percent
  • Integrated ADA compliance and policy into design course syllabus
  • Tracked student assignments, attendance and test scores

Yellowbook Inc.

Facilities Manager
11.2012 - 05.2014

Job overview

Directed facilities operations for 1,100 employees including a 10,000 sq. ft. data center. Supervised staff and consultants. Successfully demonstrated experience engaging employees with disabilities by creating effective strategies and initiatives.

  • Improved overall safety of employees by initiating ID badge program
  • Reduced organization's costs by 10 percent for shredding services by utilizing employee with disability
  • Directed initiatives for ADA compliance; consulted and assisted in legislative, policy and regulatory matters
  • Created team collaboration for employees with visual impairments
  • Successfully maintained work order system, created monthly budget and directed fleet operations
  • Scheduled fire safety site inspections and adhered to OSHA regulations
  • Supervised and trained direct staff including janitorial, mail room/distribution services
  • Oversaw and directed space planning, construction and renovations including AutoCAD drawings, scope of work and work order system
  • Responded to building emergencies and managed repairs including maintenance of the data center

The Galman Group

Leasing Consultant
06.2010 - 09.2012

Job overview

Successfully and professionally maintained 498 residential units with a 99% retention rate through exceptional customer service. Served as architectural and ADA consultant. Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

  • Marketed property to local businesses through collateral, emails and phone calls
  • Assessed property for ADA compliance and directed barrier removals
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
  • Conducted regular preventative site visits throughout the property including fire safety and security protocols
  • Maintained work order system and created metrics to improve the maintenance process
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants
  • Prepared leases and resolved conflicts between tenants regarding noise, encroachments and parking

MTA - New York City Transit

Architectural Space Planer/Staff Analyst
3 1999 - 5 2010

Job overview

Directed day-to-day maintenance operations for over 500,000 sq. ft. throughout New York City and assisted senior architect with daily architectural and facilities functions. Senior AutoCAD designer.

  • Designed AutoCAD modular furniture layouts and space plans
  • Directed daily maintenance and janitorial staff to sustain safe and efficient facilities
  • Monitored and maintained facilities request in work order system to achieve organizational goals
  • Conducted daily facilities walk-throughs and site visits to update floorplans, verify space measurements and improve space usage
  • Project manager for construction and renovations; supervised architects, engineers & furniture vendors
  • Supervised move relocations from commencement to completion; created CADD drawings, furniture procurement, RFP process and vendor bids

Education

Pratt Institute

Master of Science from City & Regional Planning

Pratt Institute

Bachelor of Architecture

Skills

    • ADA Policy, Local, State, & Federal regulations
    • Strategic Planning
    • Program Leadership
    • Conflict Resolution
    • Performance Feedback
      • Policy and Procedure Adherence
      • Team Leadership
      • Stakeholder Relations
      • MS Office Suite, AutoCAD, GIS

Publications

  • MarketScale: Architectural and technology writer
  • Architectural Record Magazine: Architectural design critiques published in the Letters Section

Community Service

  • Pathful Connect (Nepris): Frequent motivational speaker to students across the USA
  • Cheltenham Nursing Home and Rehabilitation: Served as a volunteer activities assistant and provided care to patients with disabilities
  • Willow Terrace Nursing and Rehabilitation Center: Served as a volunteer aid to patients with physical disabilities
  • School District of Philadelphia: Served as a volunteer to teach students with learning disabilities

Software

AutoCAD, GIS, Quickbase, Microsoft Office Suite

Languages

french
Elementary
Spanish
Professional Working
English
Native or Bilingual
Chinese (Mandarin)
Elementary

Timeline

Executive Director

City Of Philadelphia
05.2024 - Current

Director of ADA Compliance

City Of Philadelphia
06.2020 - 05.2024

Deputy Director Facilities

New York City Department Of Finance
10.2016 - 06.2020

Adjunct Instructor

ITT Technical Institute
06.2015 - 09.2016

Facilities Manager

Yellowbook Inc.
11.2012 - 05.2014

Leasing Consultant

The Galman Group
06.2010 - 09.2012

Architectural Space Planer/Staff Analyst

MTA - New York City Transit
3 1999 - 5 2010

Pratt Institute

Master of Science from City & Regional Planning

Pratt Institute

Bachelor of Architecture
ADRIENNE MOORE, Assoc. AIA