Adrienne Murtagh
Santa Clara,CA
Summary
Proven adaptability and team-building expertise, honed across roles from Whole Foods Market Inc to the United States Army. Excelled in high-pressure environments, ensuring customer satisfaction and maintaining rigorous medical standards. Demonstrated leadership by mentoring peers and enhancing team efficiency, underscored by a commitment to excellence and continuous skill development.
Overview
39
39
years of professional experience
Work History
Grocery Shopper
Whole Foods Market Inc
01.2022 - 10.2024
- Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
- Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
- Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.
- Adapted quickly to changing circumstances such as unexpected stock shortages or last-minute adjustments to orders, ensuring minimal disruptions to delivery timelines.
- Navigated complex customer requests with resourcefulness, leveraging extensive product knowledge to offer suitable alternatives when needed.
- Collaborated with store staff to locate items quickly, expediting order fulfillment and delivery.
- Demonstrated expert knowledge of store layouts, enabling efficient navigation and product retrieval.
- Contributed to a positive team atmosphere by maintaining open communication channels with colleagues and participating in problem-solving initiatives.
- Supported fellow Grocery Shoppers by sharing best practices and offering assistance during high-traffic periods or challenging situations.
- Promoted a safe shopping environment by adhering to all health guidelines, including mask-wearing and frequent hand sanitization procedures during shifts.
- Employed problem-solving skills to address out-of-stock situations creatively while maintaining customer satisfaction levels.
- Handled customer inquiries promptly and professionally, fostering positive relationships and repeat business.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Medical Specialist
United States Army National Guard
03.1988 - 04.1991
- Demonstrated leadership skills while serving as a mentor to junior Combat Medical Specialists, fostering an environment of learning and professional growth.
- Ensured compliance with military regulations by adhering to proper medical documentation standards and maintaining strict confidentiality of patient information.
- Participated in ongoing training programs to maintain proficiency in advanced combat lifesaving techniques and procedures.
- Contributed to the development of emergency response plans through participation in disaster preparedness exercises and drills.
- Enhanced team efficiency by conducting thorough medical equipment inventory checks and maintaining supply levels.
- Helped with preparation of medical equipment and supplies for use in hospital procedures.
- Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
Combat Medical Specialist
United States Army
02.1986 - 03.1988
- Ensured compliance with military regulations by adhering to proper medical documentation standards and maintaining strict confidentiality of patient information.
- Participated in ongoing training programs to maintain proficiency in advanced combat lifesaving techniques and procedures.
- Provided vital emotional support for injured personnel, demonstrating empathy and compassion during difficult circumstances.
- Enhanced team efficiency by conducting thorough medical equipment inventory checks and maintaining supply levels.
- Assisted in evacuating injured personnel for further treatment, ensuring their safety and stabilization during transport.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Rendered emergency medical treatment and administered immunization programs.
- Helped with preparation of medical equipment and supplies for use in hospital procedures.
- Supported medical staff in providing patient care in high-demand hospital environment.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Placed patients on backboards or stretchers to safely load into ambulance.
Education
Emergency Medical Technician - NREMT
National Registry Emergency Medical Technicians
Columbus, OH09.2024
Emergency Medical Technician -
Unitek EMT School
Tempe, AZ08.2024
Basic Life Support (CPR And AED) -
American Heart Association
07.2023
Medical Proficiency Training -
Reynolds’s Army Hospital
Fort Sill, OK12.1987
Combat Medical Specialist -
Academy of Health Sciences
Ft. Sam Houston, San Antonio, Texas07.1986
Respiratory Assistant -
Health Ancillary Training Service,
Roseville Community Hospital, Roseville, CA06.1985
Skills
- Motivated Team Player
- Adaptability and Flexibility
- Team building
- Customer Relations
Languages
Spanish
Limited Working
Timeline
Grocery Shopper
Whole Foods Market Inc
01.2022 - 10.2024
Medical Specialist
United States Army National Guard
03.1988 - 04.1991
Combat Medical Specialist
United States Army
02.1986 - 03.1988
Emergency Medical Technician - NREMT
National Registry Emergency Medical Technicians
Emergency Medical Technician -
Unitek EMT School
Basic Life Support (CPR And AED) -
American Heart Association
Medical Proficiency Training -
Reynolds’s Army Hospital
Combat Medical Specialist -
Academy of Health Sciences
Respiratory Assistant -
Health Ancillary Training Service,