Dedicated Clinical Supervisor passionate about enhancing operational efficiencies and fostering team unity. Skilled in team development, providing support for professional growth, and evolving as a leader. Committed to driving positive change within the organization and achieving collective success.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Clinical Supervisor/Medical Assistant
The Oregon Clinic Portland Dermatology
02.2016 - Current
Dermatology Clinic Direct supervision of twenty-two medical assistants and scribes, assisting eight dermatologists, schedule management, workflow creation, IT support, Clinical EMR support.
Managing medical assistants' daily tasks, including gathering patient medical history, contacting patients with pathological results, assisting in biopsies, and assisting in skin cancer surgeries. Processing prior authorizations along with patient triage. Use of EMR to chart patients and communicate with the doctor.
Hiring and onboard new medical assistants and scribes as needed for a fast-paced clinic.
Work closely with IT departments, Clinical applications, and management.
Actively supports quality improvement processes.
Advocates for patient and employee safety.
Maximize physician efficiency.
Provides a positive and accountable work environment.
Assessed patients, determined needs, and managed care.
Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
Certified Medical Assistant
Oregon Anesthesiology Group IPC
02.2013 - 02.2016
Interventional Pain Clinic
The daily responsibilities encompass collecting patient vital signs and medical history, managing authorizations and referrals, preparing supplies for procedures, and aiding the physician during procedures. Processing incoming patient phone calls for up to three doctors at a time. Use of EMR to chart patients and to communicate with the doctor.
Customer Service Representative
Crafts Americana Group
09.1996 - 01.2000
Call Center for Art and Quilting Supply Company
Placed 100+ orders daily, data entry, returns, and dealt with international customers.
Cashier
View-Moore Market
07.1992 - 09.1996
Convenience Store
Customer Service operated a cash register, bookkeeping and placed supply orders.
Welcomed customers and helped determine their needs.
Stocked, tagged and displayed merchandise as required.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.