Summary
Overview
Work History
Education
Skills
Timeline
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Adrienne Quesada

Plant City,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Office Manager

Joe Hudsons Collision Center
01.2025 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed day-to-day operations including staffing schedules, claims handling procedures, compliance audits, office maintenance, and inventory management.

Shift Lead Supervisor

Sprout Farmers Market
12.2023 - 04.2025
  • Improved team efficiency by implementing effective scheduling and task delegation.
  • Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
  • Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.

Security Forces

U.S Air Force
05.2017 - 05.2023
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Maintained detailed case files for each investigation, ensuring accurate documentation and proper chain of custody for evidence handling procedures.
  • Experience in training staff on privacy policies and data security measures. Strong analytical skills for identifying compliance issues and recommending solutions.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Conducted regular training sessions for staff on the importance of maintaining confidentiality and proper handling of PHI and PII.

Education

Associate of Science -

Hillsborough Community College
Tampa, FL
12.2023

Criminal Justice -

Community College of The Air Force
Montgomery, AL
05.2023

High School Diploma -

Jay M Robinson High School
Concord, NC
05.2016

Skills

  • Interpersonal Communication
  • Record Keeping
  • Leadership
  • Conflict de-escalation
  • Payroll processing
  • Document management
  • Customer service
  • Data entry

Timeline

Office Manager

Joe Hudsons Collision Center
01.2025 - Current

Shift Lead Supervisor

Sprout Farmers Market
12.2023 - 04.2025

Security Forces

U.S Air Force
05.2017 - 05.2023

Associate of Science -

Hillsborough Community College

Criminal Justice -

Community College of The Air Force

High School Diploma -

Jay M Robinson High School

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Adrienne Quesada