Conscientious healthcare professional offering over 26 years of experience. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Looking to use experience outside of the internal medicine setting and within patient safety protocols.
Overview
20
20
years of professional experience
Work History
Clinical Lead
AH PC North Charlotte Internal Medicine University
11.2012 - Current
Clinical Lead for office responsible for 4 employees
Certified Medical Assistant for coverage when needed.
Monitored vital signs and documented details for informational and treatment purposes.
Prepared laboratory specimens for testing, obtained results and notified patients of findings.
Collaborated with other healthcare professionals to develop comprehensive care plans.
Assisted physicians with completing medical procedures and treatments.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Cultivated interpersonal skills by building positive relationships with others.
Ordered and restocked medical supplies for front office.
Nationally Registered EMT-P
Cabarrus County EMS
11.2003 - 09.2009
Worked 24 hour shifts as a crew chief with EMS
Within this responsibility I managed my own advanced life support truck working with those of equal credentials or lower
Responsibilities included all advanced life procedures done on the unit by myself and my partner
Responsible for all narcotic and drug administrations
Responsible for all medical decisions that were made even my partners
Worked standby in other districts as well as working solo in my own unit thus becoming a medical unit
Responsible for being the first unit on scene and provide life support techniques until another unit could provide transport
Maintained Nationally Registry patch, Advanced Cardiac Life Support (ACLS), Basic Life Support (BLS), CPR, and Pediatric Advanced Life Support (PALS) certifications while also working part-time at Brian Center.
Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Education
Bachelor’s Degree Business Administration - Health Services Administration
Strayer University
Charlotte, NC
12.2023
Associate of Applied Science - Medical Assisting
Stanly Community College
Albemarle, NC
05.2013
Skills
26 years’ experience in many aspects of the healthcare industry
Electronic Health Records
HIPAA Compliance
Medical Terminology
Inventory and Supply Management
Data Entry
Patient Flow Management
Patient-Focused Care
Computer Savvy in Microsoft word, excel, and PowerPoint
Leadership- taught EMT classes as well as CPR classes, train new employees
Able to solve real-time problems in a timely manner
Monitoring Patient Progress
Patient Management
Timeline
Clinical Lead
AH PC North Charlotte Internal Medicine University
11.2012 - Current
Nationally Registered EMT-P
Cabarrus County EMS
11.2003 - 09.2009
Bachelor’s Degree Business Administration - Health Services Administration
Strayer University
Associate of Applied Science - Medical Assisting
Stanly Community College
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