ADRIENNE PATRICE SALMON
Dumfries,VA
Summary
Highly efficient administrative professional offering several years of experience in administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative goals. Streamlines administrative processes, analyzes complex issues, and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.
Overview
10
10
years of professional experience
Work History
Administrative Assistant II
Prince William County Schools
Bristow, VA
07.2024 - Current
- Provide administrative support to the executive team, including scheduling meetings and managing calendars.
- Organize and maintain filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greet visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Compose letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Manage incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinate mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Enter data into spreadsheets using Microsoft Excel or other similar programs.
- Handle confidential documents in an organized fashion according to establish for various protocol.
- Develop project plans tasks assigned by upper management.
Legal Administrative Assistant
Clark Hill, PLC
Washington, DC
05.2017 - 09.2024
- Coordinates correspondence between attorneys and clients for active cases and other matters.
- Photocopy correspondence, documents and other printed material.
- Receive and distribute. incoming mail.
- Proof documents and submit to attorneys for review.
- Open new client files and new matters.
- Assist in preparation of engagement letters.
- Supports attorneys in two practice groups with clerical and bookkeeping needs.
- Manages and updates contact database for clients.
- Handles telephone calls, meeting plans and conference organization requirements.
- Stay within travel and expense budget while scheduling attorney's travel arrangements.
- Fosters positive public attitudes towards firm by engaging in community outreach.
Transportation Attendant
Prince William County Schools
Woodbridge, VA
09.2023 - 06.2024
- Understood and complied with conditions of public regulations, written departmental operating procedures and supervisors’ oral instructions.
- Administered first aid/Cardiopulmonary Resuscitation (CPR) when required.
- Assisted students with boarding and exiting the bus when necessary.
- Secured student for transport using passenger safety equipment.
- Operated special equipment such as a two-way radio, wheelchair lifts, and wheelchair safety restraint systems.
- Conducted routine inspection of wheelchair and passenger safety restraint systems for proper operation and report any issues to supervisory personnel.
Legal Secretary
Ford Agency
Washington, DC
02.2017 - 05.2017
- Coordinated and scheduled meetings and telephone conferences.
- Photocopied all correspondence, documents and other printed materials.
- Received and disbursed incoming mail.
- Proofed documents and submitted to attorneys for review.
- Opened new client files and new matters.
- Assisted in preparation of engagement letters.
- Revised and maintained master calendar for client appointments.
- Stayed within travel and expense budgets while scheduling attorneys' travel arrangements.
Community Manager
First Communities
Landover, MD
07.2016 - 12.2016
- Automated office operations, managing client correspondence, record tracking, budgeting, and data communications.
- Supervised 10 employees by overseeing employee relations, ongoing training and coaching on best practices and protocol and performance reviews.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Saved money by operating community within budget.
- Recommended property improvements based on detailed evaluations of current property conditions.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Controlled quality assurance practices by inspecting apartments and grounds to execute superior standards of cleanliness and aesthetic appearance.
- Boosted tenant retention by addressing issues to achieve speedy resolution.
- Drove facility growth and increased resident morale by planning special activities.
- Promoted assurance of quick repairs and fixes for issues by immediately notifying proper contacts and determining estimated times of arrival.
- Tactfully settled neighborhood disputes with strong communication, negotiation and issue resolution skills.
- Strengthened traceability by developing organizational filing systems for confidential customer records, leases, and monthly leadership reports.
- Gathered information from residents and devised successful resolutions.
Assistant Property Manager
Gates Hudson
Laurel, MD
09.2014 - 06.2016
- Collected rents and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
- Explained policies and procedures to tenants and enforced rules.
- Handled resident complaints and expedited maintenance requests.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Kept records of correspondence with residents and tenants.
- Escalated critical issues to property manager to ensure immediate resolution.
- Checked common areas regularly to keep neat, clean and free of debris.
- Conducted tours of vacancies with prospective tenants.
- Handled all security deposit refunds.
- Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
Education
BBA - Accounting
Strayer University
Arlington, VA12-2026
Skills
Professional and Courteous
Customer relations
Calendar and schedule management
Supported high-level executives and staff
Confidentiality and Data Protection
Strong time management and organization
Articulates verbally and in written communication
Skilled in editing and proofreading
Office Record Management
Microsoft Office proficient
Timeline
Administrative Assistant II
Prince William County Schools
07.2024 - Current
Transportation Attendant
Prince William County Schools
09.2023 - 06.2024
Legal Administrative Assistant
Clark Hill, PLC
05.2017 - 09.2024
Legal Secretary
Ford Agency
02.2017 - 05.2017
Community Manager
First Communities
07.2016 - 12.2016
Assistant Property Manager
Gates Hudson
09.2014 - 06.2016
BBA - Accounting
Strayer University
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