Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adrienne Sarsfield

Orlando,Florida

Summary

Experienced trade show professional with nearly 20 years of industry expertise seeking an entry-level customer service sales position. Demonstrated ability to consistently deliver exceptional customer experiences and drive revenue growth through effective communication and relationship-building skills. Skilled at identifying client needs and providing tailored solutions to exceed expectations. Committed to delivering outstanding results in a fast-paced, dynamic environment while maintaining a high level of professionalism.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Trade Show Specialist

IATSE Local 835
01.2006 - Current
  • Observed all OSHA and corporate safety regulations and procedures
  • Followed established job site safety regulations and maintained safe and clean work area
  • Executed event set-up and breakdown for tradeshows, vendor expos, small and large events
  • Collaborated with team members to ensure smooth workflow and timely completion of tasks.
  • Leveraged strong communication skills when working with cross-functional teams throughout the organization.
  • Effectively met tight deadlines under high-pressure environments without compromising quality standards.
  • Streamlined event logistics by overseeing exhibit setup, teardown, and transportation.
  • Contributed to increased sales figures by effectively promoting company products and services at trade shows.
  • Increased booth traffic by designing visually appealing and informative trade show displays.
  • Delivered exceptional customer service to potential clients during exhibit interactions and follow-up communications.
  • Ensured timely delivery of exhibits by closely monitoring production schedules and deadlines.
  • Optimized booth layout for efficient space utilization and visitor flow management.
  • Trained and supervised event staff to complete tasks on time.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

Peer Recovery Specialist

Recovery Connections of Central Florida
07.2022 - 09.2023
  • Conduct assessments to identify individual needs and goals, implementing evidence-based practices to support clients in achieving their objectives
  • Maintain accurate and confidential documentation of client progress, while adhering to ethical standards and legal requirements
  • Actively engage with community resources and support networks, connecting clients with additional services and social opportunities to enhance their recovery journey.
  • Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
  • Facilitated client transitions to community living with comprehensive discharge planning and post-discharge follow up.
  • Enhanced team collaboration in the treatment process through effective communication and active participation in interdisciplinary meetings.
  • Supported clients in achieving personal goals by providing resources, guidance, and encouragement throughout their recovery journey.
  • Developed therapeutic rapport with clients through empathetic listening and genuine interest in their experiences and perspectives.
  • Promoted a safe environment for clients by adhering to strict confidentiality policies and respecting individual privacy concerns at all times.
  • Reduced patient readmission rates by conducting thorough assessments, identifying potential risks, and addressing individual needs.
  • Acted as a liaison between clients and external agencies, including housing providers, legal services, and medical professionals to ensure seamless access to required supports.
  • Strengthened relationships with community partners through regular outreach and collaboration on mutual client goals.
  • Participated in ongoing professional development opportunities aimed at expanding knowledge of best practices for supporting individuals in recovery.

Service Specialist

Mustard Seed Of Central Florida
04.2020 - 07.2022
  • Sorted and placed donations in appropriate containers
  • Maintained organized and clean worksite
  • Loaded, unloaded and moved material to and from storage and production areas
  • Displayed excellent customer service when greeting customers and loading donations.
  • Supported local families in crisis by advocating for needed donations.
  • Improved inventory management processes for donated items, implementing efficient sorting systems that reduced storage space requirements.
  • Managed interactions with donors and donation center personnel to achieve goals.
  • Cultivated a positive work environment among team members by promoting open communication, collaboration, and shared decision-making processes regarding donation coordination tasks.
  • Facilitated strong relationships with donors through regular communication, providing updates on how their donations made an impact.
  • Increased overall donation value by conducting thorough research to assess item values and market trends accurately.
  • Conducted dynamic presentations to internal and external customers, partners and executive leadership.
  • Collaborated with marketing teams to create compelling fundraising campaigns that raised awareness about organizational needs and attracted new donors.
  • Provided exceptional customer service to donors during in-person interactions at donation centers or special events, ensuring a pleasant experience that encouraged repeat contributions.

Education

BACHELOR OF SCIENCE - Biological Behavioral and Health Science

University Central - Florida
Orlando, Florida
01.1996

Associate of Science -

University of Florida
Gainesville, Florida
01.1994

Skills

  • Animal Interaction
  • Educational Programs
  • Effective Customer Communication
  • Safety Instruction
  • Safety Practices
  • Risk Evaluation
  • Providing Community Referrals
  • Collaboration and advocacy along community leaders
  • Resource accessibility
  • Customer Relations
  • Expert Problem Solving
  • Quality Assurance
  • Advanced Communication
  • Quality Assessment
  • Teamwork and Collaboration
  • Self Motivation
  • Problem-Solving
  • Attention to Detail
  • Written Communication
  • Excellent Communication
  • Analytical Thinking
  • Active Listening
  • Interpersonal Communication
  • Conflict Resolution
  • Problem-solving aptitude
  • Idea Development and Brainstorming
  • Team Collaboration
  • Effective Communication
  • Interpersonal Skills
  • Continuous Improvement

Certification

  • Peer Specialist Training (40hrs)
  • Recovery Messaging
  • Recovery Ambassador
  • Pathways to Recovery
  • Our Stories have Power
  • Ethics

Timeline

Peer Recovery Specialist

Recovery Connections of Central Florida
07.2022 - 09.2023

Service Specialist

Mustard Seed Of Central Florida
04.2020 - 07.2022

Trade Show Specialist

IATSE Local 835
01.2006 - Current

BACHELOR OF SCIENCE - Biological Behavioral and Health Science

University Central - Florida

Associate of Science -

University of Florida

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Adrienne Sarsfield