Adrienne Shelton
Fredericksburg,VA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Sales Key Holder
Chico's FAS
06.2024 - Current
- Promoted a positive work environment with clear communication, teamwork, and professional development opportunities for staff members.
- Achieved monthly sales targets consistently through focused goal-setting and diligent follow-up on potential leads.
- Developed comprehensive product knowledge among staff members through regular training sessions, leading to more confident sales presentations and improved customer satisfaction rates.
- Increased sales revenue by implementing strategic selling techniques and fostering strong customer relationships.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Performed cash, card, and check transactions to complete customer purchases.
Recreation Aide lll
Parks and Recreation
11.2012 - Current
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Responded to public inquiries to provide information about programs and facilities.
- Performed clerical, accounting, and bookkeeping duties to process participation fees and reconcile cash receipts daily.
- Coordinated with local vendors to supply equipment for outdoor events, ensuring timely and cost-effective delivery.
- Designed marketing materials for upcoming events, significantly increasing community awareness and participation.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Beauty Advisor
Sephora
09.2023 - 07.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Listened to customer needs and desires to identify and recommend optimal products.
Lead Sales Key Holder
Boutique Chel
04.2021 - 08.2023
- Implemented creative visual merchandising displays that attracted customers'' attention and promoted sales growth.
- Collaborated with management to develop targeted marketing campaigns that increased brand awareness and customer engagement.
- Handled escalated customer issues professionally, resolving problems quickly while maintaining high levels of customer satisfaction.
- Increased sales revenue by implementing strategic selling techniques and fostering strong customer relationships.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Licensed Beauty Advisor
Sephora
09.2022 - 01.2023
- Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
- Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Contributed to sales growth with effective upselling techniques and recommending complementary products.
- Processed payments, entering sales in register for prompt customer service.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Bridal Consultant
Audra's Bridal Gallery
02.2020 - 08.2020
- Perform administrative work such as answering phones, directing calls, filing paper work, scheduling appointments and using our system to keep up with all information on our customers.
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
- Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
- Maintained a visually appealing showroom floor by regularly updating displays with new inventory and seasonal trends.
- Performed cash, card, and check transactions to complete customer purchases.
- Used in-store system to locate inventory and place special orders for customers.
Child and Youth Program Assistant
Ellsworth AFB Youth Center
05.2018 - 02.2020
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Developed strong relationships with parents by providing timely feedback on their child's progress while addressing any concerns promptly.
- Adapted teaching methods based on each child''s unique learning style, maximizing engagement and understanding.
Education
Associate - Health and Beauty Management
National American University
Rapid City, SD04.2020
Skills
- Training and mentoring
- Team member development
- Marketing initiatives
- Sales quotas
- Problem-solving abilities
- Time management abilities
- Money Management
Certification
Licensed Esthetician
Timeline
Lead Sales Key Holder
Chico's FAS
06.2024 - Current
Beauty Advisor
Sephora
09.2023 - 07.2024
Licensed Beauty Advisor
Sephora
09.2022 - 01.2023
Lead Sales Key Holder
Boutique Chel
04.2021 - 08.2023
Bridal Consultant
Audra's Bridal Gallery
02.2020 - 08.2020
Child and Youth Program Assistant
Ellsworth AFB Youth Center
05.2018 - 02.2020
Recreation Aide lll
Parks and Recreation
11.2012 - Current
Associate - Health and Beauty Management
National American University