Adrienne Shields
CHERRY VALLEY,IL
Summary
- Twenty-Two years as a Direct Service Provider in the health care field taking care of Developmentally Disabled Adults. Goal- oriented, self-motivated, hard-working, flexible, team player. Willing to learn. Specialist in Microsoft Office, including Word, Excel, and Outlook. Recognized for my quick learning knowledge and properly performing job functions. Efficient worker who is detailed-oriented and works well individually or within a group.
Overview
27
27
years of professional experience
Work History
TEAM LEADER
Milestone, Inc
Rockford, IL
07.2001 - Current
- UNDER THE SUPERVISION OF THE RESIDENT SERVICE COODINATOR(RSC)/HOME COORDINATOR(HC), SUPERVISES AND TRAINS THE SERVICE PROIDER/TEAM MEMBERS IN ALL FACETS INVOLVING THE CARE, TREATMENT AND SAFETYOF THE DEVELOPMENTALLY AND PHYSICALLY DISABLED INDIVIDUALS SERVED.
JOB COACH
Barbra Olsen Center of Hope
Rockford, IL
08.2005 - 06.2006
- Responsibilities included instruction, training and supervision of participants, supervising job coach aides and writing reports.
OPERATOR 2
Alltel Corporation
Little Rock, AR
03.1997 - 09.2000
- Same as Operator 1 with the additional responsibility of bringing up the Wausau
- Computer system at the beginning of the shift.
OPERATOR 1
Alltel Corporation
Little Rock, AR
03.1997 - 09.2000
- Assigned to Alltel’s Corporation Remittance Processing Department
- 10-key by touch and sight
- Opened and processed telephone bills for various regions in Alltel’s billing
- Operated 30, 50, 5.0 and NCR 7780’s machinery
- Applied payments online and researched payments that included singles, multiples and mixed regions
- Responsible for continued good will and relations with Alltel’s customers
- Promoted to Operator 2.
SYSTEM ANALYST
Dillard’s Corporation
Little Rock, AR
08.1996 - 02.1997
- Responsible for the daily monitoring and reporting of any system problems with the network mainframe
- Over saw the monitoring for the store collections within the nine districts in daily sales and provided communications to all stores within the those districts.
DIRECT SERVICE PROVIDER
- Under the supervision of the team leader, performed the duties for the care, treatment, and safety of the developmental disabled, physical disabled individuals served
- Included but not limited to personal care, program completion and documentation, occupational and physical therapy programs.
Education
Bachelor of Arts - undefined
JUDSON UNIVERSITY
Spring 2019
Timeline
JOB COACH
Barbra Olsen Center of Hope
08.2005 - 06.2006
TEAM LEADER
Milestone, Inc
07.2001 - Current
OPERATOR 2
Alltel Corporation
03.1997 - 09.2000
OPERATOR 1
Alltel Corporation
03.1997 - 09.2000
SYSTEM ANALYST
Dillard’s Corporation
08.1996 - 02.1997
DIRECT SERVICE PROVIDER
Bachelor of Arts - undefined
JUDSON UNIVERSITY