Adrienne Stephens
Fayetteville,AR
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
15
15
years of professional experience
Work History
Chief Compliance Officer, CIT, Case Manager
EagleCrest Recovery
08.2021 - 11.2023
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Cultivated company-wide culture of innovation and collaboration.
- Monitored key business risks and established risk management procedures.
Mentor Leader
Nicole’s House
04.2021 - 10.2021
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Kept accurate and detailed records to track and document client progress.
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
- Monitored client progress to make necessary adjustments for client success.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Assisted mentees in setting and achieving educational and career goals to encourage independence.
- Assisted mentees in developing self-confidence and positive self-image.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
- Encouraged exploration of new hobbies and career opportunities to enhance quality of life.
Master Stylist
Shag Salon
05.2009 - 03.2019
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Determined appropriate hair treatments based on conditions and textures.
- Welcomed customers to salon and identified preferences by asking pointed questions.
- Colored and treated hair using modern technology.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
Education
Counselor In Training - Substance Abuse
High School Diploma -
05.2021
Cosmetology -
05.2003
Skills
- Financial analysis
- Audit coordination
- Process improvement
- Ethical leadership
- Key Performance Indicators (KPI)
- Organizational Systems
- Risk Management Strategies
- Corrective Action Planning
- Regulatory Standards
- Professional Development
- Document Organization
- Quality Inspections
- Accreditation Standards
- Compliance Reviews
- Performance Goals
- Staff Development
- State and Federal Regulations
- Case Management
- Crisis Intervention
- Addictions and Substance Abuse
- Group and Individual Sessions
- Relaxation Techniques
- Clinical Assessments
- Clinical Documentation
- Client Evaluation
- Family Therapy
- Life Support Technique Skills
- Community Resources
- Suicide Intervention
- Team Meetings
- Medication Side Effect Knowledge
- Plan Treatments
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Chief Compliance Officer, CIT, Case Manager - EagleCrest Recovery
08.2021 - 11.2023
Mentor Leader - Nicole’s House
04.2021 - 10.2021
Master Stylist - Shag Salon
05.2009 - 03.2019
Arkansas Substance Abuse Certification - Counselor In Training , Substance Abuse
Dover High School - High School Diploma ,
Arkansas Beauty College - Cosmetology ,
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