Adrienne Tanner
Royse City
Summary
Versatile and detail-oriented professional with hands -on experience in the veterinarian field, customer service, and management experience. I am a current student in the Pharmacy Technician Certificate Program at Asher College. Skilled in problem resolution and working within busy and fast-paced environments. Highly knowledgeable in pharmacy calculations, medical terminology, pharmacy law and ethics, and pharmacology. Possess strong computer and typing skills.
Overview
16
16
years of professional experience
Work History
Housekeeping Cleaner
Aplus+ Maids
03.2022 - Current
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Polished fixtures to achieve professional shine and appearance.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Veterinary Technician
Northgate Animal Clinic
02.2009 - 05.2014
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Educated pet owners on preventative care, significantly reducing incidence of common diseases.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
Veterinary Receptionist
Northgate Animal Clinic
02.2009 - 05.2014
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
- Entered data from pet records and office visits into computer system.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
- Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
- Maintained confidentiality of sensitive client information while handling financial transactions accurately.
- Monitored inventory levels and placed orders for office supplies when needed, ensuring uninterrupted daily operations.
- Boosted clinic revenue with accurate billing and invoicing procedures.
- Utilized software that tracked stock levels
- Pharmacy and Clinic inventory
- Collaborated with supplies to anticipate demand
Education
Associate of Applied Science - Pharmacology
Asher College
Dallas, TX01-2026
Skills
- Intravenous catheterization
- Medication administration
- General anesthesia monitoring
- Laboratory skills
- Pharmacy duties
- Client education
- HIPAA compliance
- Pharmaceutical calculations
- Medication dispensing
- Labeling accuracy
- Prescription interpretation
- Pharmacy law compliance
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Housekeeping Cleaner
Aplus+ Maids
03.2022 - Current
Veterinary Technician
Northgate Animal Clinic
02.2009 - 05.2014
Veterinary Receptionist
Northgate Animal Clinic
02.2009 - 05.2014
Associate of Applied Science - Pharmacology
Asher College
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