Dynamic and engaging professional with extensive experience at Youngs Sports Bar And Grill, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Highly reliable team player skilled in multitasking and conflict resolution, fostering loyal clientele and creating welcoming atmospheres.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Professional care provider with strong background in nurturing and supporting children's development. Skilled in creating engaging activities, ensuring safety, and fostering positive environment. Strong focus on teamwork, adaptability, and achieving tangible results. Reliable, patient, and adept at managing changing needs and schedules.
Experienced with creating nurturing environment for children. Utilizes engaging activities to promote development and learning. Knowledge of managing schedules and adapting to unique needs of each child.
Overview
7
7
years of professional experience
Work History
Bartender/Waitress
Youngs Sports Bar And Grill
11.2021 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Manage high stress environment while tending to multiple customers' needs in a timely manner.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Enhanced customer experience with engaging conversations and personalized drink recommendations.