Adrienne Williams
Equality,IL
Summary
Proven achiever with a solid background in machinery operation and quality control, honed at Aisin Light Metals. Skilled in enhancing production efficiency and team collaboration, I excel in problem-solving and maintaining high safety standards. Demonstrated ability to boost team performance and customer satisfaction, leveraging strong communication and attention to detail. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Machine Operator / Qaulity Controll
Aisin Light Metals
08.2015 - 06.2017
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Jeweler Counter
Walmart
03.2014 - 05.2016
- Educated customers about proper care for their jewelry items, resulting in increased product longevity and satisfaction.
- Enhanced customer satisfaction by designing and crafting unique, high-quality jewelry pieces.
- Conducted regular maintenance on tools and equipment, prolonging their lifespan and minimizing downtime due to malfunctions.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Contributed to a positive work atmosphere by maintaining open communication channels between management, colleagues, suppliers, and customers alike.
- Managed inventory effectively, maintaining an organized and appealing display of jewelry items.
Sales Associate
Zale Jewelers
10.2008 - 01.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Kay Jewlers
09.2006 - 01.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Auffenberg Dealer Group Of Illinois
10.1998 - 05.2003
- Engaged with customers to build rapport and loyalty.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
Sales Associate
Hannoush Jewlers
05.2001 - 03.2003
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
GED -
Lewis And Clark Community College
Godfrey, IL05.2012
Skills
Strong Work Ethic
Good Communication
Attention to Detail
Machinery Operation
Workplace Safety
Teamwork and Collaboration
Problem-Solving
Quality Control
Basic Math
Production Monitoring
Multitasking and Organization
Team building
Documentation And Reporting
going to the gym also exotic house plants
Going to the gym is great for your physical and mental health.I love to watch things grow the more challenging the plant the better . I also enjoy listing to music .
Timeline
Machine Operator / Qaulity Controll
Aisin Light Metals
08.2015 - 06.2017
Jeweler Counter
Walmart
03.2014 - 05.2016
Sales Associate
Zale Jewelers
10.2008 - 01.2009
Sales Associate
Kay Jewlers
09.2006 - 01.2006
Sales Associate
Hannoush Jewlers
05.2001 - 03.2003
Sales Associate
Auffenberg Dealer Group Of Illinois
10.1998 - 05.2003
GED -
Lewis And Clark Community College
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