Experienced with providing instructional support to students with special needs. Utilizes effective communication and collaborative skills to foster supportive learning environment. Knowledge of behavior management techniques and individualized education plans.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
GHR Education (12th & Marion Elementary School)
Reading, PA
01.2025 - Current
Supported classroom activities by implementing lesson plans and assisting with student engagement.
Collaborated with teachers to develop individualized education plans tailored to student needs.
Monitored student progress, providing timely feedback and support for academic improvement.
Facilitated effective communication between educators, students, and parents regarding performance and
behavior.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Provided personalized care to clients, ensuring comfort and safety in daily activities.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Facilitated social skills development through targeted group activities, promoting positive peer relationships and increased self-confidence among special education students.
Sales Manager
NDA
Sinking Spring, PA
06.2022 - 05.2024
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
Tailored insurance plans to support client needs and establish sense of trust among community members.
Conducted prospective client interviews to assess needs, policy requirements and financial resources for best plan options for individuals.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Sought out extra training opportunities to enhance customer relationship management abilities.
Investigated and resolved customer inquiries and complaints quickly.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Quality Control/ Lost Prevention Representative
MSK Management
12.2021 - 06.2022
Provided regular updates to team leadership on quality metrics by communicating consistency problems.
Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
Fixed identified issues to increase productivity and boost workflows.
Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Prep Cook
CC's Pizza
05.2021 - 03.2022
Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Trained and assisted new kitchen staff members.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Maintained food safety and sanitation standards.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Head Chef
Linton's Food Management
08.2020 - 05.2021
Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
Placed orders to restock items before supplies ran out.
Maintained well-organized mise en place to keep work consistent.
Handled and stored food to eliminate illness and prevent cross-contamination.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Created recipes and prepared advanced dishes.
Collaborated with staff members to create meals for large banquets.
Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
Line Cook
Olive Garden
10.2019 - 08.2020
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Prepared food items such as meats, poultry and fish for frying purposes.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Grilled meats and seafood to customer specifications.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Collaborated with servers to collect information about specific customer desires and dietary needs.
Maintained smooth and timely operations in preparation and delivery of meals.
Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
Line Cook
Texas Roadouse
02.2019 - 08.2019
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Prepared food items such as meats, poultry and fish for frying purposes.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Grilled meats and seafood to customer specifications.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Ski Rental Technician
Camelback Ski Resort
10.2018 - 02.2019
Resolved customer disputes to maintain positive relationships and increase customer base.
Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Executed sales and marketing initiatives to increase revenue for company.
Implemented rental asset processes and cleanliness standards.
Complied with governmental and other regulatory agencies by following policies and documenting transactions.
Shift Leader Management
Dunkin Donuts
10.2016 - 10.2018
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Enforced company policies and regulations with employees.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.