Adrian Castillo
Felda
Summary
Dynamic Production Coordinator at Arthrex with proven leadership in enhancing team efficiency and productivity. Bilingual in English and Spanish, I excel in training and development, fostering collaboration, and resolving challenges swiftly. Skilled in Microsoft Excel for tracking performance, I consistently drive operational success while maintaining high morale among team members.
Overview
9
9
years of professional experience
Work History
Packaging Production Coordinator
Arthrex
Ave Maria
09.2025 - Current
- Oversees the end-to-end packaging process, ensuring products are packed accurately, efficiently, and in compliance with quality standards.
- Ensure compliance with packaging, labeling, and regulatory requirements (BOMS, DHRS).
- Supervise operators, assign tasks, and monitor packaging workflows.
- Maintain accurate records of production and keep a steady work flow.
Sutures Production Coordinator
Arthrex
Ave Maria
02.2022 - 04.2024
- Supervise production crews ranging from 8 to 20 operators, ensuring efficiency and safety.
- Coordinate and initiate preproduction setup; confirm material readiness for daily operations.
- Monitor and support new hire onboarding and ongoing training for operators.
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Manage production runs and maintain consistent productivity throughout shifts. Anticipated operational challenges and took preventive action to maintain efficiency.
- Record and track productivity using Microsoft Word, Excel, and Outlook.
- Skilled in problem-solving and troubleshooting production or personnel issues in real-time.
- Highly organized with strong attention to detail; able to prioritize and multitask effectively.
Customer Service Representative
Seminole Casino Hotel Immokalee
Immokalee
08.2017 - 08.2021
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Processed transactions accurately and swiftly, ensuring a smooth experience for patrons.
- Collaborated with team members to maintain casino policies and uphold service standards.
- Trained new team members to enhance team efficiency; created detailed notes that were compiled into a reference book for future hires.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Apparel Associate/Deli Associate
Walmart
LaBelle
03.2017 - 08.2017
- Assisted with daily operations, including preparation, sanitation, and material restocking.
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Trained new team members on product knowledge and customer service techniques.
Education
High School -
Immokalee High School
Immokalee, FL 08.2008 - 01/2012
Skills
- Bilingual (English & Spanish)
- Team Leadership
- Training & Development
- Productivity Management
- Software Proficiency
- Problem Solving
- Multitasking & Organization
- Adaptability & Self-Motivation
- Empathy & Communication
- Public Speaking
Timeline
Packaging Production Coordinator
Arthrex
09.2025 - Current
Sutures Production Coordinator
Arthrex
02.2022 - 04.2024
Customer Service Representative
Seminole Casino Hotel Immokalee
08.2017 - 08.2021
Apparel Associate/Deli Associate
Walmart
03.2017 - 08.2017
High School -
Immokalee High School
08.2008 - 01/2012