Adrián Elizarraraz Rosas
Montgomery
Summary
To pursue a challenging position with an organization that offers opportunities for career growth and personal development. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Seagrove rental market for Apartment properties and impressive financial management skills. Expert user of ONE SITE / RENT CAFE. Energetic leasing Manager offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Overview
7
7
years of professional experience
Work History
Leasing Professional Manager
Knightvest Residential
11.2021 - Current
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Conducted comprehensive market research to understand competitor offerings and adjust rental pricing accordingly.
- Managed online listings on various platforms, ensuring accurate information and prompt response times for inquiries.
- Assisted property managers in budget development and financial reporting, contributing to timely decision-making processes.
- Negotiated advantageous contract terms with vendors, reducing overall property expenses.
- Developed marketing materials to highlight property features and attract potential renters.
- Participated in regular training sessions to stay updated on industry trends and best practices in property management.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
Leasing Professional
Cushman & Wakefield
06.2021 - 11.2021
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Conducted comprehensive market research to understand competitor offerings and adjust rental pricing accordingly.
Leasing Agent
Pinnacle
01.2021 - 06.2021
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
- Assisted property managers in budget development, financial reporting, and expense tracking to optimize operational costs.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Sales Associate
Home Depot
03.2018 - 01.2021
- Assisting customers by answering questions about merchandise in a courteous, and patient way
- Contribute with the best solution for every customer by offering the most qualified product
- Provide the best experience to customer
- Constantly moving and able to perform basic manual labor
- Ability to drive safely heavy equipment to achieve objectives through the day
- Able to work as a team with other fellow associates
- Ability to load-unload trucks with shipments safely and update and keep inventory up to date
- Identify and prevent any safety violation
- Train and certify other fellow associates to safely drive heavy equipment through the store during business hours
- Handle hazardous material and safely store them is appropriate container for its disposal.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Food Associate Lead
Panera Bread
04.2017 - 11.2018
- Maintain sanitation, health, and safety standards in work areas as well as clean food preparation areas, cooking surfaces, and utensils
- Verify that that prepared food means requirements for quality, weigh and quantity
- Operate Large-volume cooking equipment such as grills, deep-fat fryers, or griddles
- Prepare a variety of foods, such as meats, vegetables, desserts, according to customers or supervisors’ instructions, following approved procedures.
- Improved customer satisfaction by providing friendly and efficient service in a fast-paced environment.
- Ensured food quality and presentation met established standards by conducting regular checks during meal preparation.
Catering Lead
Salata Salad Bar
03.2017 - 04.2017
- Clean and sanitize work areas, equipment, utensils or silverware
- Verify and Supervise large amount of ingredients with good quality
- Excellent customer service skills.
- Enhanced customer satisfaction by efficiently managing catering events and ensuring timely delivery of quality food.
- Streamlined event setup and breakdown processes, resulting in a smoother overall experience for clients.
Education
Associate of Science (computer Programing) - Computer Programming Specialist II
Lonestar College
The Woodlands, TX03.2024
High School diploma -
College park
The Woodlands, TX06.2017
Skills
- Proficient with Microsoft Office
- Excellent communication skills
- Multitasking skills
- Efficient with software applications and databases
- Repair any kind of problem with an operating system as well as hardware malfunctions
- Application processing
- Telephone and email etiquette
- Fair housing policies
- Event Planning
- Business partnerships
- Business processes and procedures
- Local market conditions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Japanese
Elementary
Timeline
Leasing Professional Manager
Knightvest Residential
11.2021 - Current
Leasing Professional
Cushman & Wakefield
06.2021 - 11.2021
Leasing Agent
Pinnacle
01.2021 - 06.2021
Sales Associate
Home Depot
03.2018 - 01.2021
Food Associate Lead
Panera Bread
04.2017 - 11.2018
Catering Lead
Salata Salad Bar
03.2017 - 04.2017
Associate of Science (computer Programing) - Computer Programming Specialist II
Lonestar College
High School diploma -
College park