Knowledgeable Senior Infrastructure Material Analyst bringing multiple years of experience in promoting process improvements, material planning and deployment enhancements the in large scale Data Center environment. Talented leader, project manager, analytical person, and thrives working with complex situations.
Overview
2026
2026
years of professional experience
2
2
years of post-secondary education
6
6
Certifications
Work History
Senior Business Operations Analyst
Accenture
Abilene, Texas
7 2022 - Current
Vendor Management & Procurement Inventory & Facilities Operations Management Process Improvement & Strategic Planning Collaboration & Communication
On assignment at Meta
Analyze and Manage Spares fulfillment for Facilities Operations
Analyze, develop, and improve process documentation globally affecting multiple teams
Work cross functionally with various teams developing a Critical Commodities Managed Inventory Program
Produced KPI reports to analyze and summarize statistics
Developed and improved commonly used global tools and systems for client
Investigated requests for deviations from established materials or suppliers and made appropriate approval or denial judgments
Analyzed supplier proposals to ensure alignment with purchasing requirements.
Gathered documentation such as photographs and evidentiary reviews and generated detailed reports outlining findings
Planned and evaluated new projects, consulting with other engineers and corporate executives, as necessary
Drive cost reduction effort to achieve optimum usage of existing inventory and reduce new spend resulting in $3.4 Million in cost avoidance to date.
Collaborated with internal and external stakeholders, auditors and legal counsel to confirm compliance with applicable laws and regulations.
Monitored and assessed compliance risks associated with operational processes and procedures.
Assisted with internal and external audits to confirm compliance with applicable laws
Streamlined vendor management by adding a new supplier (DELTA ELECTRONICS INC) to the approved list, improving supply reliability.
Managed and expedited purchase orders and requisitions for data center upgrades and infrastructure projects.
Coordinated supplier part number (FBPN) changes to maintain consistency across the supply chain.
Developed and managed a Vendor Managed Inventory (VMI) program (VMI 2.0), enhancing inventory management and operational efficiency.
Oversaw the transition and setup of VMI and Quick Buy Catalog programs, including parts stocking with vendors like Fastenal and Grainger.
Coordinated the FacOps Tools Smart Locker program, providing troubleshooting and ensuring stakeholder readiness through dedicated Open Office Hours.
Led the FacOps Parts/Material Scoping program to centralize parts and materials management across data centers.
Authored and implemented Standard Operating Procedures (SOPs) and conducted training sessions for consistent program implementation.
Spearheaded process improvements and forecasting for VMI planning and spares management.
Developed financial and strategic forecasts to guide inventory and procurement strategies.
Contributed to a central knowledge base by creating multiple Wiki entries on parts/materials management and VMI services.
Managed over 20 tasks, including VMI site setups, change requests, and operational excellence initiatives.
Authored comprehensive documentation and training materials to enhance team knowledge and readiness.
Provided extensive support and collaboration on over 450 Google Drive documents for VMI and Quick Buy programs.
Facilitated communication between internal teams and vendors to ensure smooth execution and timely issue resolution.
Engaged in cross-functional teamwork to address supply chain needs and project tasks.
Maintained compliance with internal quality standards and resolved form submission issues.
Supply Chain Coordinator
Milestone Technologies, Inc
11.2019 - 05.2022
On - assignment at Meta
Cross functional relationship working alongside IBOS Field Receiving team and FacOps regarding asset management accuracy and coordination, procurement, inventory accuracy, and special projects
Procurement of parts for break fix and sustaining operations
Support OFCI asset reporting and deliveries
Establishing VMI vendor relationship for ordering tools, consumables, PPE, office supplies, and room setup
Roll out new processes, develop tracking and reporting for client
Also provide training to stakeholders
Develop training for new SCC at other sites and provide training as needed
Partner with other cross functional teams to resolve gaps in training for SCC and pass best practices on to other sites SCC during Monthly syncs or as needed
Coordinate with IBOS logistics to deliver material to locations requested by FacOps to align with maintenance planning schedule
Capture Best practices and document in SCC shared Google drive
Contributed in weekly OFCI meetings
Provide training for FacOps on new procurement practices and provide guidance for creating special needs orders
Develop form for FacOps to use to request parts for diverse needs and provide needed information to improve efficiency
Participate in Milestone leadership meetings to plan deployment of team
Participate in meetings with IBOS and FacOps for status updates of daily operations
Assist in Daily operations for Logistics as needed
Directed product flow throughout company.
Sales Marketing Manager
JTS Animal Bedding
09.2015 - 11.2019
Manage daily Operations, Shipping, Sales, and Marketing for manufacturer of Animal Bedding
On daily basis managed social media, place ads in focused regions, design and place adds in online and print publications, mail out product samples, check in with current customers on their current inventory levels and order replenishment loads
Order trucks and arrange delivery
Work with production to ensure quality
Recruiting new customers and helping them determine right product for their needs
Periodically performed quality checks on bedding being produced to be in compliance with Federal Weights and Measures
Travel to various trade shows to promote product
Travel to visit customers 1-2 times per quarter to personally see how they are using our product and if there is a better way, we can help them
Forecasted sales of $2 Million and set successful policies to achieve sales objectives and related metrics within period.
Equine Rehabilitation Specialist
SR Equine Services
06.2009 - 11.2019
Performed Barefoot trimming; riding services; product referral; and consignment sales
Performed Equine Rehabilitation services
Forecasted sales of $ 30 thousand per year and set successful policies to achieve sales objectives and related metrics within timeframe
Managed day-to-day business operations, including accounting, finance, HR, marketing, and public relations
Set, enforced and optimized internal policies to maintain responsiveness to demands
Reconciled daily sales, returns and financial reports in QuickBooks
Consulted with customers to assess needs and propose optimal solutions
Identified issues, analyzed information, and provided solutions to problems
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork with clients.
Store Manager
Interstate Group, TrailersPlus
06.2013 - 12.2014
Services Department
Plan daily activities for store personal, manage all sales leads, prepare weekly metrics reports for company, design and implement advertising plan to bring in new customers
Evaluate local competition and maintain a competitive lead in within local trailer market and surrounding areas
Work independently and efficiently
Design custom order trailers for customers
Install add-ons to trailers
Operate forklift to receive new inventory
Manage and train employees
Oversaw supply chain logistics and equipment worth over $3 million
Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Protected store from loss or theft by setting and enforcing clear security policies
Minimized on-site cash with frequent deposits and high accuracy in predicting operations
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness
Reviewed performance data to monitor and measure productivity, goal progress and activity levels
Reconciled daily sales transactions to balance and log day-to-day revenue
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
Rotated stock to achieve optimum appeal and minimize shrinkage.
Ranch Manger and Booking Agent
Crater Lake Buffalo Company
05.2009 - 09.2011
Co-Managed Bison ranch; Duties included marketing and selling bison hunts; marketing and selling bison meat wholesale to butcher shops; hay harvesting; managing feeding program for bison herd; property management, performing inventory of ranch assets; office manager; maintained accurate financial records of sales and billing
Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs
Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities
Provided follow through on all calls with confirmations and dissemination of requested information
Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service
Prepared customer invoices, accepted payments and processed refund and cancellation requests
Education
Forestry - Forestry Management
Alaska Vocational Tech Center
Seward, Alaska
03.1995 - 06.1997
Skills
Supply Chain Management
Accomplishments
Six Sigma Yellow Belt - Milestone Technologies, Inc
Project Management Foundations - LinkedIn
Job Skills: Supply Chain and Operations - LinkedIn
Project Management Foundations: Teams - LinkedIn
Change Management for Organizations
Project Management Foundations: Small Projects
Accomplishments
Implemented and rolled out Last Mile Delivery Program for Facilities operations at Data Center
Successfully completed of full site Sox Audit of FacOps owned assets
Established the Women's ERG with the role of Event Coordinator and Lead for Milestones DE&I initiative
Certified through Milestone Tech as a Six Sigma Yellow Belt
Developed a global standard for material request needs and implemented a standard form for requests to Material transfers and procurement
Resulting in a more efficient and user friendly experience
Collaborated with Stakeholders and Suppliers in the development of regional stocking plans utilizing company owned storage and vendor owned storage
Ensuring a consistent supply of critical parts needed to maintain data center needs.