Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Adrina Sherman

Senior Business Process Analyst
Prineville,OR

Summary

Knowledgeable Senior Infrastructure Material Analyst bringing multiple years of experience in promoting process improvements, material planning and deployment enhancements the in large scale Data Center environment. Talented leader, project manager, analytical person, and thrives working with complex situations.

Overview

2026
2026
years of professional experience
2
2
years of post-secondary education
6
6
Certifications

Work History

Senior Business Operations Analyst

Accenture
Abilene, Texas
7 2022 - Current

Vendor Management & Procurement Inventory & Facilities Operations Management Process Improvement & Strategic Planning Collaboration & Communication

  • On assignment at Meta
  • Analyze and Manage Spares fulfillment for Facilities Operations
  • Analyze, develop, and improve process documentation globally affecting multiple teams
  • Work cross functionally with various teams developing a Critical Commodities Managed Inventory Program
  • Produced KPI reports to analyze and summarize statistics
  • Developed and improved commonly used global tools and systems for client
  • Investigated requests for deviations from established materials or suppliers and made appropriate approval or denial judgments
  • Analyzed supplier proposals to ensure alignment with purchasing requirements.
  • Gathered documentation such as photographs and evidentiary reviews and generated detailed reports outlining findings
  • Planned and evaluated new projects, consulting with other engineers and corporate executives, as necessary
  • Drive cost reduction effort to achieve optimum usage of existing inventory and reduce new spend resulting in $3.4 Million in cost avoidance to date.
  • Collaborated with internal and external stakeholders, auditors and legal counsel to confirm compliance with applicable laws and regulations.
  • Monitored and assessed compliance risks associated with operational processes and procedures.
  • Assisted with internal and external audits to confirm compliance with applicable laws
  • Streamlined vendor management by adding a new supplier (DELTA ELECTRONICS INC) to the approved list, improving supply reliability.
  • Managed and expedited purchase orders and requisitions for data center upgrades and infrastructure projects.
  • Coordinated supplier part number (FBPN) changes to maintain consistency across the supply chain.
  • Developed and managed a Vendor Managed Inventory (VMI) program (VMI 2.0), enhancing inventory management and operational efficiency.
  • Oversaw the transition and setup of VMI and Quick Buy Catalog programs, including parts stocking with vendors like Fastenal and Grainger.
  • Coordinated the FacOps Tools Smart Locker program, providing troubleshooting and ensuring stakeholder readiness through dedicated Open Office Hours.
  • Led the FacOps Parts/Material Scoping program to centralize parts and materials management across data centers.
  • Authored and implemented Standard Operating Procedures (SOPs) and conducted training sessions for consistent program implementation.
  • Spearheaded process improvements and forecasting for VMI planning and spares management.
  • Developed financial and strategic forecasts to guide inventory and procurement strategies.
  • Contributed to a central knowledge base by creating multiple Wiki entries on parts/materials management and VMI services.
  • Managed over 20 tasks, including VMI site setups, change requests, and operational excellence initiatives.
  • Authored comprehensive documentation and training materials to enhance team knowledge and readiness.
  • Provided extensive support and collaboration on over 450 Google Drive documents for VMI and Quick Buy programs.
  • Facilitated communication between internal teams and vendors to ensure smooth execution and timely issue resolution.
  • Engaged in cross-functional teamwork to address supply chain needs and project tasks.
  • Maintained compliance with internal quality standards and resolved form submission issues.

Supply Chain Coordinator

Milestone Technologies, Inc
11.2019 - 05.2022
  • On - assignment at Meta
  • Cross functional relationship working alongside IBOS Field Receiving team and FacOps regarding asset management accuracy and coordination, procurement, inventory accuracy, and special projects
  • Procurement of parts for break fix and sustaining operations
  • Support OFCI asset reporting and deliveries
  • Establishing VMI vendor relationship for ordering tools, consumables, PPE, office supplies, and room setup
  • Roll out new processes, develop tracking and reporting for client
  • Also provide training to stakeholders
  • Develop training for new SCC at other sites and provide training as needed
  • Partner with other cross functional teams to resolve gaps in training for SCC and pass best practices on to other sites SCC during Monthly syncs or as needed
  • Coordinate with IBOS logistics to deliver material to locations requested by FacOps to align with maintenance planning schedule
  • Capture Best practices and document in SCC shared Google drive
  • Contributed in weekly OFCI meetings
  • Provide training for FacOps on new procurement practices and provide guidance for creating special needs orders
  • Develop form for FacOps to use to request parts for diverse needs and provide needed information to improve efficiency
  • Participate in Milestone leadership meetings to plan deployment of team
  • Participate in meetings with IBOS and FacOps for status updates of daily operations
  • Assist in Daily operations for Logistics as needed
  • Directed product flow throughout company.

Sales Marketing Manager

JTS Animal Bedding
09.2015 - 11.2019
  • Manage daily Operations, Shipping, Sales, and Marketing for manufacturer of Animal Bedding
  • On daily basis managed social media, place ads in focused regions, design and place adds in online and print publications, mail out product samples, check in with current customers on their current inventory levels and order replenishment loads
  • Order trucks and arrange delivery
  • Work with production to ensure quality
  • Recruiting new customers and helping them determine right product for their needs
  • Periodically performed quality checks on bedding being produced to be in compliance with Federal Weights and Measures
  • Travel to various trade shows to promote product
  • Travel to visit customers 1-2 times per quarter to personally see how they are using our product and if there is a better way, we can help them
  • Forecasted sales of $2 Million and set successful policies to achieve sales objectives and related metrics within period.

Equine Rehabilitation Specialist

SR Equine Services
06.2009 - 11.2019
  • Performed Barefoot trimming; riding services; product referral; and consignment sales
  • Performed Equine Rehabilitation services
  • Forecasted sales of $ 30 thousand per year and set successful policies to achieve sales objectives and related metrics within timeframe
  • Managed day-to-day business operations, including accounting, finance, HR, marketing, and public relations
  • Set, enforced and optimized internal policies to maintain responsiveness to demands
  • Reconciled daily sales, returns and financial reports in QuickBooks
  • Consulted with customers to assess needs and propose optimal solutions
  • Identified issues, analyzed information, and provided solutions to problems
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork with clients.

Store Manager

Interstate Group, TrailersPlus
06.2013 - 12.2014
  • Services Department
  • Plan daily activities for store personal, manage all sales leads, prepare weekly metrics reports for company, design and implement advertising plan to bring in new customers
  • Evaluate local competition and maintain a competitive lead in within local trailer market and surrounding areas
  • Work independently and efficiently
  • Design custom order trailers for customers
  • Install add-ons to trailers
  • Operate forklift to receive new inventory
  • Manage and train employees
  • Oversaw supply chain logistics and equipment worth over $3 million
  • Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Protected store from loss or theft by setting and enforcing clear security policies
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Reconciled daily sales transactions to balance and log day-to-day revenue
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Rotated stock to achieve optimum appeal and minimize shrinkage.

Ranch Manger and Booking Agent

Crater Lake Buffalo Company
05.2009 - 09.2011
  • Co-Managed Bison ranch; Duties included marketing and selling bison hunts; marketing and selling bison meat wholesale to butcher shops; hay harvesting; managing feeding program for bison herd; property management, performing inventory of ranch assets; office manager; maintained accurate financial records of sales and billing
  • Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities
  • Provided follow through on all calls with confirmations and dissemination of requested information
  • Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service
  • Prepared customer invoices, accepted payments and processed refund and cancellation requests

Education

Forestry - Forestry Management

Alaska Vocational Tech Center
Seward, Alaska
03.1995 - 06.1997

Skills

Supply Chain Management

Accomplishments

  • Six Sigma Yellow Belt - Milestone Technologies, Inc
  • Project Management Foundations - LinkedIn
  • Job Skills: Supply Chain and Operations - LinkedIn
  • Project Management Foundations: Teams - LinkedIn
  • Change Management for Organizations
  • Project Management Foundations: Small Projects
  • Accomplishments
  • Implemented and rolled out Last Mile Delivery Program for Facilities operations at Data Center
  • Successfully completed of full site Sox Audit of FacOps owned assets
  • Established the Women's ERG with the role of Event Coordinator and Lead for Milestones DE&I initiative
  • Certified through Milestone Tech as a Six Sigma Yellow Belt
  • Developed a global standard for material request needs and implemented a standard form for requests to Material transfers and procurement
  • Resulting in a more efficient and user friendly experience
  • Collaborated with Stakeholders and Suppliers in the development of regional stocking plans utilizing company owned storage and vendor owned storage
  • Ensuring a consistent supply of critical parts needed to maintain data center needs.

Timeline

Supply Chain Coordinator

Milestone Technologies, Inc
11.2019 - 05.2022

Sales Marketing Manager

JTS Animal Bedding
09.2015 - 11.2019

Store Manager

Interstate Group, TrailersPlus
06.2013 - 12.2014

Equine Rehabilitation Specialist

SR Equine Services
06.2009 - 11.2019

Ranch Manger and Booking Agent

Crater Lake Buffalo Company
05.2009 - 09.2011

Forestry - Forestry Management

Alaska Vocational Tech Center
03.1995 - 06.1997

Senior Business Operations Analyst

Accenture
7 2022 - Current
Adrina ShermanSenior Business Process Analyst