Adry Velez
Saugus,MA
Summary
Healthcare professional with commitment to high standards and result-driven care. Known for valuable contributions in patient assistance and supporting healthcare teams. Reliable and adaptable, with strong skills in patient care and communication, fostering collaborative working environment.
Overview
1
1
Language
2027
2027
years of professional experience
Work History
Personal Care Assistant (PCA)
Tempus Unlimited
Boston, MA
2024 - Current
- Provided personalized assistance to enhance the quality of life for clients facing disabilities and age-related issues.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Guided clients through Medicare options, promoting informed decision-making.
- Developed support systems that increased home independence for individuals.
- Facilitated meaningful dialogue and social interactions, fostering a supportive environment.
- Cultivated meaningful dialogue and social interactions to foster a supportive environment.
- Conducted routine cleaning and meal preparation to support overall facility operations.
- Assisted clients with daily living activities to enhance independence and quality of life.
- Monitored client health and wellness, reporting changes to healthcare professionals promptly.
Care Coordinator
WellSense Health Plan
Boston, MA
2026 - 2026
- Collaborated with healthcare providers to streamline communication and enhance patient outcomes.
- Coordinated care plans for members, ensuring timely access to services and resources.
- Implemented tracking systems for care transitions, improving follow-up compliance rates.
- Assisted in managing member inquiries, addressing concerns with empathy and efficiency.
- Conducted assessments to identify member needs and develop personalized support strategies.
- Analyzed member data to identify trends, guiding targeted interventions for improved health outcomes.
Managed Care Coordinator-Billing Coordination
Brigham and Women’s Hospital
Boston, MA
2011 - 2020
- Obtained necessary insurance referrals and authorizations to ensure compliance with healthcare regulations.
- Supervised billing procedures to ensure compliance with company standards and timely invoicing, enhancing overall revenue cycle management.
- Facilitated communication to streamline interactions among medical facilities, patients, and insurance providers, improving coordination of care.
- Streamlined communication channels between healthcare providers and patients.
- Conducted thorough reviews of data to guarantee correctness before initiating write-off requests.
- Implemented strategies to optimize resource allocation for managed care programs.
- Developed working relationships with insurance companies to streamline prior authorization processes, reducing delays in patient care.
- Coordinated patient care activities to enhance service delivery and satisfaction.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients.
Practice/Front and Back Office Medical Assistant
Boston Medical Center
Boston, MA
2009 - 2010
- Experienced in working in various OB/GYN areas such as Urogynecology, Prenatal, GYN Oncology, and infertility
- Managed appointment scheduling to optimize provider availability and improve patient flow.
- Triaged specimens including, Pap smears, pathology, urine pregnancy and urinalysis
- Managed appointment scheduling, optimizing provider availability and patient flow.
- Tracked diagnostic results for patient evaluations.
- Coordinated appointment scheduling and facilitated patient referrals to ensure seamless care continuity.
- Assisted medical staff with patient intake processes, ensuring accurate data entry and documentation.
- Assisted medical staff with patient intake processes, ensuring accurate data entry and thorough documentation.
- Assisted in patient intake procedures, ensuring accurate data entry and documentation.
- Supported clinical staff by preparing examination rooms and sterilizing equipment.
Physician Practice Coordinator
Tufts Medical Center
Boston, MA
2008 - 2009
- Managed front desk operations by greeting patients and coordinating intake procedures for streamlined patient flow.
- Oversaw the scheduling process for radiology and surgical appointments, ensuring efficient use of resources.
- Processed lab specimen orders to facilitate accurate diagnostics and timely patient care.
- Coordinated scheduling for radiology and surgical appointments to optimize resource allocation and reduce wait times.
- Diagnosed and treated diverse patient conditions using evidence-based medicine.
- Collaborated with multidisciplinary teams to develop comprehensive care plans.
Education
Medical Assistant Certificate -
Everest Institute
Boston, MA09-2007
High School Diploma -
Brighton High School
Boston, MA06-2005
Skills
- Patient documentation
- Medicare compliance expertise
- Insurance authorization
- Health services
- Skilled in utilizing medical software
- Experienced with MS Windows and applications
- Bilingual in English and Spanish
- Administrative support expertise
- Organizational skills
- Skilled in high-pressure environments
- Call volume management
- Teamwork
- Supportive interpersonal skills
- Insurance expertise
- Personal hygiene support
- Strong organization
- Healthcare
Languages
Spanish
Timeline
High School Diploma -
Brighton High School
Personal Care Assistant (PCA)
Tempus Unlimited
2024 - Current
Care Coordinator
WellSense Health Plan
2026 - 2026
Managed Care Coordinator-Billing Coordination
Brigham and Women’s Hospital
2011 - 2020
Practice/Front and Back Office Medical Assistant
Boston Medical Center
2009 - 2010
Physician Practice Coordinator
Tufts Medical Center
2008 - 2009
Medical Assistant Certificate -
Everest Institute