Overview
Work History
Education
Skills
Timeline
Generic

Adryana Rizzo

Tampa,FL

Overview

4
4
years of professional experience

Work History

Hourly Manager

AMC Theatres
05.2025 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed building on a daily basis.

Supervisor

AMC Theatres
04.2024 - 05.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Assist managers with all daily operations.

Crew Member

AMC Theatres
10.2022 - 04.2024
  • Worked Concessions, cleaning theatres, and other areas.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Associate

Walgreens
09.2023 - 03.2024
  • Stocking and putting away product
  • Maintaining cleanliness and organization of store.
  • Assisting customers with any questions or concerns regarding locations of products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.

Restaurant Hostess

Resturant
01.2022 - 07.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Associate of Arts - History

Hillsborough Community College
Tampa, FL
12-2025

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Staff management
  • Task delegation
  • Documentation and reporting
  • Operations management
  • Performance management
  • Sales techniques

Timeline

Hourly Manager

AMC Theatres
05.2025 - Current

Supervisor

AMC Theatres
04.2024 - 05.2025

Associate

Walgreens
09.2023 - 03.2024

Crew Member

AMC Theatres
10.2022 - 04.2024

Restaurant Hostess

Resturant
01.2022 - 07.2022

Associate of Arts - History

Hillsborough Community College

Similar Profiles

CREATE PROFILE
Adryana Rizzo