Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Adrys Lopez

Management
Woburn,MA
Adrys Lopez

Summary

Driven by cause to work diligently to accomplish measurable impact. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
years of professional experience
4
years of post-secondary education

Work History

Marshalls Distribution Center
Woburn, MA

Operations Supervisor
2022.05 - Current (3 years)

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Drove productivity and financial performance and managed achievement of corporate and factory level metric goals.
  • Managed staff hiring, training and supervision.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

TJX Companies
Woburn, MA

Translator and Interpreter
09.2017 - Current

Job overview

  • Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.

TJX Companies
Woburn, MA

Problem Solver
09.2017 - Current

Job overview

  • Implemented and developed customer service training processes.
  • Answered average of 45 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Managed timely and effective replacement of damaged or missing products.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Investigated and resolved accounting, service and delivery concerns.
  • Investigated and resolved customer inquiries and complaints quickly.

Catholic Community Services
Salem, MA

Volunteer
01.2016 - Current

Job overview

  • Assisted with special events or programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

North Shore Community College
Danvers, MA

Bachelor of Science from Accountant
06.2019 - Current

Skills

  • Teamwork
  • Adaptability
  • Communication
  • Interpersonal Skills
  • Problem Solving
  • Creativity
  • Work Ethic
  • Time Management
  • Attention to Detail

Languages

Spanish
English

Timeline

Operations Supervisor

Marshalls Distribution Center
2022.05 - Current (3 years)

North Shore Community College

Bachelor of Science from Accountant
06.2019 - Current

Translator and Interpreter

TJX Companies
09.2017 - Current

Problem Solver

TJX Companies
09.2017 - Current

Volunteer

Catholic Community Services
01.2016 - Current

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