Christian Hawkins
Henderson,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
QA Tester
2K Games Inc.
01.2022 - Current
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Reported problems and concerns to management.
- Assessed products or services to evaluate conformance with quality standards.
- Added documents to file records and created new records to support filing needs.
Trainer
Chick-fil-A
07.2020 - 06.2021
- Monitored participant workflow and behaviors throughout training process.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Answered questions about store policies and addressed customer concerns.
- Processed customer refunds and exchanges according to established guidelines.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Basic Academy Of Int'l Studies High School
Henderson, NV 08.2015 - 06.2019
Skills
Training and Development
undefinedTimeline
QA Tester
2K Games Inc.
01.2022 - Current
Trainer
Chick-fil-A
07.2020 - 06.2021
High School Diploma -
Basic Academy Of Int'l Studies High School
08.2015 - 06.2019
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