Adsila Wadley

• Managed daily office operations and maintained organized filing systems.
• Coordinated schedules and meetings for company executives and staff.
• Handled incoming communications and directed inquiries to appropriate personnel.
• Assisted in maintaining inventory of office supplies and ordered replacements as needed.
• Prepared correspondence, reports, and presentations for internal use.
• Collaborated with various departments to ensure effective communication across the organization.
• Answered incoming phone calls, responded to inquiries and transferred calls as needed.
• Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
• Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
• Performed data entry into computer systems; ensured accuracy of all entered information.
• Responded to customer inquiries via email or telephone in a polite and professional manner.
• Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
• Processed invoices for payment; tracked payments received from vendors and clients.
• Proofread documents before submission; corrected any errors found in grammar or punctuation.
• Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
• Managed calendar reminders for upcoming deadlines or events associated with the office.
• Assisted with accounts receivable and accounts payable functions.
• Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
• Reviewed billing statements for accuracy prior to submitting them for payment processing.
• Coordinated meeting logistics such as room reservations and catering services.
• Prepared expense reports in accordance with company policies and procedures.
• Handled confidential documents with discretion.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.

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• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Scheduled appointments and conducted follow-up calls to clients.
• Reviewed and balanced daily bank deposits and deposit report.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Entered data into system and updated customer contacts with information to keep records current.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Handled daily scheduling tasks and provided administrative support for entire department.
• Recorded daily financial transactions using Quickbooks and handled payments of accounts.
• Recorded expenses and maintained accounting records.
• Completed accurate daily report documents, memos and invoices.
• Answered multi-line phone system and greeted callers enthusiastically.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
• Recommended products to customers, thoroughly explaining details.
• Answered constant flow of customer calls with minimal wait times.
• Responded to customer requests for products, services and company information.
• Managed daily office operations and maintained organized filing systems.
• Handled incoming communications and directed inquiries to appropriate personnel.
• Prepared correspondence, reports, and presentations for internal use.
• Developed and implemented HACCP plans to ensure food safety compliance.
• Conducted regular audits to identify potential hazards in food processing areas.
• Performed data entry into various software programs such as QuickBooks and Microsoft Dynamics GP.
• Created expense reports using QuickBooks software program.
• Utilized various software programs such as QuickBooks and Microsoft Office Suite to create spreadsheets and generate reports.
• Tracked customer payments utilizing specialized software programs such as QuickBooks or Sage 50.
• Inputted data into accounting software such as QuickBooks.
• Processed payments for invoices using accounting software programs such as QuickBooks or Peachtree.
• Utilized QuickBooks accounting software to prepare financial transactions such as accounts payable and receivable entries and Developed accurate financial statements and reports on a monthly basis using QuickBooks software program.

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Bussed and reset tables to keep dining room and work areas clean.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Used cash registers and credit card machines to cash out customers.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

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• Resolved customer complaints and maintained clean and tidy checkout area.
• Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
• Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
• Handled approximately daily credit and cash transactions for customers with accuracy and speed.
• Maintained reports of transactions and greeted customers when entering and leaving establishment.
• Counted money in drawers at beginning and end of each shift.
• Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
• Performed cash, card and check transactions to complete customer purchases.
• Learned duties for various positions and provided backup at key times.
• Maintained current knowledge of store promotions and highlighted sales to customers.