Professional with robust background in respiratory sales, adept at driving results through strategic planning and relationship building. Strong ability to collaborate with teams and adapt to changing needs ensures reliable performance. Expertise in medical devices, effective communication, and client-focused solutions fosters impactful outcomes. Known for prioritizing both customer satisfaction and business growth.
Overview
18
18
years of professional experience
Work History
Respiratory Sales Specialist
Lincare
09.2024 - Current
Championed a customer-first approach within the sales organization, fostering an environment where exceptional service was prioritized above all else.
Collaborated with marketing team to develop impactful promotional materials that resonated with target audiences and resulted in increased brand awareness.
Increased customer satisfaction by providing tailored respiratory product recommendations and personalized support.
Built strong relationships with healthcare professionals, positioning our products as the go-to solution for their patients'' respiratory needs.
Contributed to the development of sales collateral and training materials, ensuring all resources were accurate, engaging, and aligned with company messaging guidelines.
Negotiated contracts successfully with healthcare organizations, ensuring mutually beneficial terms that led to long-lasting partnerships.
Documented client interactions, sales and pitches delivered in CRM system.
Worked with medical teams on smooth implementation and operation of new products.
Respiratory Account Executive
SuperCare Health
03.2020 - 06.2024
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Streamlined account management processes for increased efficiency and improved client retention rates.
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Assisted in the onboarding process for new clients, ensuring a smooth transition into the company's roster of accounts.
Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques.
Conducted market analysis to identify trends and adjust sales strategies accordingly.
Sales Rep
Lincare, Inc
05.2010 - 03.2020
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Developed tailored solutions to unique customer needs, increasing overall satisfaction rates.
Exceeded sales targets through effective planning and goal setting.
Recorded accurate and efficient records in customer database.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Operations Coordinator/Executive Assistant to the Vice President
Century 21 M&M and Associates
01.2007 - 05.2010
Collaborated with area managers to evaluate needs and optimize operational plans.
Worked with vendors to make purchases and reconcile invoices.
Improved employee performance by implementing training programs and conducting regular performance reviews.
Maximized resource utilization by monitoring staff schedules and allocating tasks.
Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
Oversaw day-to-day operations of large teams across several sites.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.