Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Adylene Avila

Bend

Summary

Professional beauty consultant with proven experience in skincare, makeup, and customer service. Adept at enhancing client satisfaction through personalized beauty regimens and product recommendations. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Skilled in maintaining product knowledge, sales techniques, and fostering welcoming environment for clients.

Proven ability to identify and resolve service issues, streamline processes, and exceed organizational goals. Motivated management professional with experience in the spa and beauty industry. Skilled in leading teams, developing customer service strategies, and maintaining a high level of customer satisfaction. Highly organized with a proven ability to successfully manage multiple projects and tasks.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Beauty Advisor

Sephora USA
09.2024 - Current
  • Educated customers on proper product usage and techniques.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.

Assistant Spa Manager

Drift Spa
05.2022 - 12.2022
  • Attended to individual guest needs by recommending specialized spa care.
  • Inventoried products and ordered new supplies.
  • Sold products, services, and memberships.
  • Handled cancellations and time changes to produce updated appointment schedules.
  • Booked precise spa appointments to prevent scheduling conflicts.
  • Opened and closed spa daily by following standard operating.
  • Trained new staff members on proper procedures, techniques, and customer service standards to maintain consistent quality across all services.
  • Improved customer satisfaction by consistently providing exceptional service and maintaining a welcoming spa environment.
  • Streamlined payment processing systems for efficient transactions at checkout.

Sales Associate

Runway Fashion Exchange
07.2021 - 04.2022
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Assisted with training and mentoring new team members.
  • Opened and closed cash registers.
  • Performed cleaning tasks, keeping store neat and organized.
  • Followed checklist to complete retail store opening and closing activities.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Esthetics -

Premier Aesthetics Institute
Bend, OR
12.2022

High School Diploma - undefined

Bend Senior High School
Bend, OR
06.2022

Skills

  • Cash Register Operations
  • Schedule Coordinati
  • Customer service
  • Organization and multitasking
  • Flexibility and adaptability
  • Retail experience
  • Sales expertise
  • Product knowledge expertise
  • Licensed cosmetologist
  • Cash handling
  • Customer retention
  • Teamwork and collaboration

Certification

  • Licensed esthetician - 2023

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Beauty Advisor

Sephora USA
09.2024 - Current

Assistant Spa Manager

Drift Spa
05.2022 - 12.2022

Sales Associate

Runway Fashion Exchange
07.2021 - 04.2022

High School Diploma - undefined

Bend Senior High School

Esthetics -

Premier Aesthetics Institute

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