Overview
Summary
Skills
Quote
Work History
Timeline
Accomplishments
Education
Hi, I’m

Tara Thompson

Sacramento,CA

Overview

23

Customer Service Experience

17

Visual Merchandising Experience

22

Leadership and Training Experience

23

Cash Handling and Reconciliation Experience

18
years of professional experience

Summary

Meticulous and well rounded leader with experience in many areas of business management. Demonstrated success in working independently as well as collaborating with team and vendors to execute varying projects. Offering over 20-year background in prioritizing workload to maximize profitability.

Skills

  • Strategic Planning
  • Concept Visualization
  • Leadership and People Development
  • Delegation and Supervision
  • Scheduling and Time-Tracking
  • Inventory Management
  • Planogram Execution
  • Operational Efficiency
  • Analytical and Critical Thinking
  • Vendor Relationship Management
  • Contractor Oversight
  • Project Management
  • Work Order Management
  • Cost Control
  • Work Planning and Prioritization
  • Adaptable to Changing Demands
  • Thrive in Fast Paced Environments
  • Process Improvement Initiatives

Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Work History

Target Corporation

Property Management Lead
08.2023 - Current

Job overview

  • Identifying and executing preventative and corrective maintenance on all building assets and equipment
  • Use technology to prioritize work orders for the store
  • Vendor management including determine when a vendor is necessary, managing work orders, ensuring timely completion of work orders, assisting vendors when on site, and validating work after completion
  • Evaluate store brand and ensure assets and vendor performance meets maintenance standards
  • Determine repair vs replace to manage cost
  • Perform corrective maintenance, when appropriate, to prevent vendor cost
  • Manage safety and compliance standards within the store
  • Inform, influence and engage the team on property management priorities, partner on various projects and share impacts of store processes on asset maintenance and functionality
  • Evaluate and recruit PM candidates for open roles
  • Find solutions that drive vendor costs down
  • Assist in managing some emergency situations as needed in partnership with store and field leaders
  • Follow appropriate safety procedures and use Personal Protective Equipment (PPE) while maintaining equipment (Lock Out/Tag Out, Arc Flash, etc.), and ensure a safe work environment by eliminating potential equipment safety hazards.
  • Provide service and a shopping experience that meets the needs of the guest

The Container Store

Acting Visual Merchandising Manager
07.2022 - 05.2023

Job overview

  • Oversaw all aspects of Visual Merchandising including scheduling, planning, ordering fixtures and signage, rebuilding areas of store to align with upcoming promotions, rebranding graphics, temporary displacement of merchandise throughout store to align with holiday set-up plan, weekly planogram updates, pricing and sign integrity, maintaining displays for Custom Spaces.
  • Worked with vendors on installs of displays and graphics for rebranding and new product lines.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Worked with various departments to align branding with corporate standards and strategies.
  • Supervised team of up to 20 merchandising employees on regular basis for truck processing and special projects and monitored adherence to company standards.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Maintained clean, adequately stocked and organized store and stockroom by streamlining daily operations and introducing new procedures.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Perform all regular duties of retail Sales Floor Leader.
  • Controlled store inventory and reviewed cash handling and operations reports.

Spot Pros Carpet Cleaning

Small Business Owner
08.2015 - 05.2022

Job overview

  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Maintained accurate, up-to-date customer record using CRM system.
  • Provided exceptional service for each customer to achieve complete satisfaction. Maintained 5 star rating across all platforms.
  • Resolved issues through active listening and open-ended questioning, on phone and in person, to win clients and solve issues.
  • Answered phone calls, emails, messages via various apps and answered questions from potential customers while simultaneously running route.
  • Balanced availability, customer schedules and efficient routes and work load when scheduling appointments.
  • Self taught website design and maintenance via GoDaddy and advertising via Google, Facebook, etc.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Determined best courses of action for company based on regional market trends and demands.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Walgreens

Shift Lead
06.2012 - 10.2016

Job overview

  • Specialized in setting up new stores and supervising large resets in region.
  • Moved around district to implement stockroom and sales floor merchandising and ordering plans and educate managers and employees on inventory control, organization and rotation best practices.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Anheuser-Busch

Display Builder/Merchandising Specialist
10.2006 - 05.2011

Job overview

  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Established strong relationships with accounts to maintain and support sales of materials for creative display building.

Timeline

Property Management Lead
Target Corporation
08.2023 - Current
Acting Visual Merchandising Manager
The Container Store
07.2022 - 05.2023
Small Business Owner
Spot Pros Carpet Cleaning
08.2015 - 05.2022
Shift Lead
Walgreens
06.2012 - 10.2016
Display Builder/Merchandising Specialist
Anheuser-Busch
10.2006 - 05.2011
Franklin High School
High School Diploma

Accomplishments

Accomplishments
  • Saved the store $225,000+ per year in vendor cost by completing repairs, rather than sending to vendor. This is equivalent to nearly $6,000,000 dollars in sales. A 35% increase compared to the year prior to my arrival
  • Challenged, inspired and develop several co-workers into new roles as leads, effectively filling positions left vacant in Visual Merchandising, Order Processing and Property Management
  • Assisted in raising customer conversion rate to consistent 85-95%, a 43% percent increase, by streamlining stockroom practices, building impactful displays, keeping up-to-date on planogram so new items went straight to sales floor, and coaching co-workers on best practices to maintain standards.
  • Used curiosity and perception to manage retail operations in time of transition to new management team and rapidly changing company processes and procedures.

Education

Franklin High School
Stockton, CA

High School Diploma

University Overview

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