DANIEL MANZANO
Information Technology
Orlando,FL
Summary
Detail-oriented with proven history of testing and evaluating service options to offer expedient resolutions. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Language
Work History
IT Support Technician
Advent Health Orlando
Orlando, FL
11.2021 - Current
- Install desktop hardware and software, including desktops, laptops, printers, scanners, PDAs, operating systems, and standard applications.
- Troubleshoot and perform preventive maintenance on any authorized AdventHealth Systems devices as requested by user.
- Enter and update Service Desk tickets required to monitor and track all work done in IT Support Technician support area. Follow and maintain necessary procedural documentation.
Web Designer
MBA Financing B.V
Willemstad
03.2020 - Current
- Designed a website for a Loan Company
- The website was created using WordPress
- This website comprises of many useful tools for the clients such as a loan calculator and a way for clients to upload the required documents for the loan
- Keeping the website updated as well as supporting such company with updates and IT related issues.
PC Technician
United Data Technology
Orlando, FL
05.2021 - 10.2021
- Responsible for maintaining and repairing computers and networks
- Perform regular upgrades as well as in charge of troubleshooting computer systems
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Teaching Assistant
University of Central Florida
Orlando, FL
01.2020 - 12.2021
- Function as a liaison between the professor and student by providing complete instructional support for 190 students for Systems Software and for 210 students for Computer Logic and Organization
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
Bachelor of Science - Information Technology
University of Central Florida
Orlando, FL 01.2019 - 12.2020
Skills
IT troubleshooting
HTML, CSS, Bootstrap
Virtualization Technologies; Virtual Box, VMware
SQL Server Management Studio, MySQL
Programming C, Java, SQL
Accomplishments
- Created and administered a virtual network of server and client computer systems using hardware/software virtualization using Oracle VM Virtual Box.
- Developed a web application that creates surveys using HTML as front-end language, PHP as scripting language and SQL for the database.
Timeline
IT Support Technician
Advent Health Orlando
11.2021 - Current
PC Technician
United Data Technology
05.2021 - 10.2021
Web Designer
MBA Financing B.V
03.2020 - Current
Teaching Assistant
University of Central Florida
01.2020 - 12.2021
Bachelor of Science - Information Technology
University of Central Florida
01.2019 - 12.2020