Rachel Parker
Customer Service Representative
Port Charlotte,FL
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
14
14
years of professional experience
Work History
08.2019 - 12.2021
- Unemployed Due to Medical Issues, I was unemployed during this time frame due to unexpected health issues and that was the reason I had to leave my last most current job
- My health is better now, and it will not interfere with the new position that I'm looking to obtain, and I look very forward to returning to the work force.
Factory Worker/Machine Operator
PGT Industries
Nokomis, FL
10.2015 - 08.2019
- Operated various saws to cut different types of materials
- I had a quota everyday of how much material was needed to produce
- Kept work area clean during and after shift
- Worked with team mates to come up with solutions on how to get builds up
Server/Cook
IHOP
03.2008 - 10.2015
- Provided Excellent Customer Service
- Greeted patrons once they were seated
- Presented menus to customers
- Answered questions from patrons about food and beverages
- Took food and drink orders
- Upsold additional food and beverage products to patrons
- Entered each item ordered into the restaurant's register system
- Communicated customer orders to kitchen staff
- Updated customers about the status of their orders
- Verified accuracy of orders before delivering
- Followed all relevant health department rules and regulations
- Observed the principles of safe food handling and service
- Delivered orders to customers
- Refilled customer beverages throughout the meal
- Found out if customers need additional items
- Verified that customers are satisfied with their orders
- Removed empty plates, used silverware, and soiled napkins from tables
- Determined when customers have completed the meal
- Delivered the checks to customers
- Accepted and processed customers payment
- Various side work at the end of shift
- Attended scheduled team or shift meetings
- Cook Job Duties:
- Cleaned food preparation areas as determined by law and company policy
- Prepared foods to the specifications of the client
- Made adjustments to food items to accommodate guests with allergies or specific diet concerns
- Seasoned food according to recipes or company needs
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer
- Portioned, arranged, and garnished food based on client preference
- Assisted other cooks during the food assembly process
- Stayed open until the last customer leaves
- Cleaned up after business hours
Education
A.A.S - Business Administration
National American University
Skills
Assembly and production
Handling raw materials
Production knowledge
Operating machinery
Project Management
Manufacturing
Equipment monitoring
Equipment operation
Machinery operation
Machine Calibration
Work order review
Assembly protocols
Worksite safety
Timeline
08.2019 - 12.2021
Factory Worker/Machine Operator
PGT Industries
10.2015 - 08.2019
Server/Cook
IHOP
03.2008 - 10.2015
A.A.S - Business Administration
National American University