Richard Hammond
Brooksville,FL
Summary
Dynamic Service Technician with a proven track record at Ashley Furniture Industries, excelling in installation and repair while ensuring high-quality standards. Adept at preventive maintenance and fostering customer relationships, I leverage strong problem-solving skills to enhance operational efficiency and deliver exceptional service. Punctual and reliable, I thrive in fast-paced environments.
Overview
34
34
years of professional experience
Work History
Service Tech
Ashley Furniture Industries, Inc
Brandon, FL
08.2018 - 02.2024
- Diagnosed and repaired furniture defects to ensure high-quality standards.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Utilized power tools and equipment to perform repairs on various furniture pieces.
- Conducted regular maintenance checks to uphold safety protocols and operational effectiveness.
Service Tech
Truly Nolen Pest Control
Tampa, FL
03.2006 - 09.2011
- Executed commercial pest control routing for restaurants, hotels, office buildings, industrial facilities, and healthcare establishments.
- Performed monthly preventive maintenance to mitigate pest issues. Communicated with customers to explain treatments and address concerns.
- Onboard new clients and establish tailored service protocols for properties.
Master Control, Director, Board Operator, Camera
Channel 32 WTMV
Tampa, FL
01.1990 - 07.1995
- Diagnosed and repaired furniture defects to ensure high-quality standards.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Utilized power tools and equipment to perform repairs on various furniture pieces.
- Conducted regular maintenance checks to uphold safety protocols and operational effectiveness.
Self Employed
Pan Services
Tampa, FL
10.1997 - 05.1999
- Executed servicing of bakery pans for grocery stores and local bakeries using industrial cleaning processes.
- Facilitated exchange of dirty pans for clean glazed pans at each bakery location. Supported daily operations by ensuring availability of clean pans for baking needs. Maintained efficient service by providing timely exchanges to meet bakery demands.
Education
High School Diploma -
Hillsborough High
Tampa, FLSkills
Installation and repair
Attention to detail
Preventive Maintenance
Customer service
Time tracking
Customer relationship management
Inventory management
Troubleshooting
Scheduling and coordination
Work documentation
Client relationship management
Rapport building
Verbal and written communication
Hand tools
Quality control
Inventory control
Equipment maintenance
Supply chain coordination
Client education
After-sales support
Cost estimations
Troubleshooting and Diagnostics
Troubleshooting and diagnosis
Maintenance and repair
Warranty repair
Service call response
Hand tools proficiency
Expertise in installations
Equipment installation
Problem-solving
Diagnostics and troubleshooting
Multitasking
Active listening
Teamwork and collaboration
Professional and courteous
Flexible and adaptable
Troubleshooting skills
Valid Driver's license
Punctual and reliable
Work with minimal supervision
Timeline
Service Tech
Ashley Furniture Industries, Inc
08.2018 - 02.2024
Service Tech
Truly Nolen Pest Control
03.2006 - 09.2011
Self Employed
Pan Services
10.1997 - 05.1999
Master Control, Director, Board Operator, Camera
Channel 32 WTMV
01.1990 - 07.1995
High School Diploma -
Hillsborough High