AEJA PELLOT-VALENTIN
Austin,TX
Summary
Experienced Medical Practice Manager with 3+ years of experience managing multiple clinic locations, ensuring regulatory compliance, and achieving financial and patient satisfaction goals. Well-regarded for a collaborative approach, skillful budgeting, and innovative problem-solving. Strong understanding of practice needs, conflict resolution, team building, and employee retention. Proven track record of business expansion, Seeking a role where I can tackle meaningful projects and achieve career growth to help your organization achieve its growth and financial goals.
Overview
9
9
years of professional experience
Work History
Medical Practice/ Revenue Cycle Manager
Rosewood Wellness Chiropractic
01.2020 - Current
- Established and implemented effective workplace procedures
- Ensured policies and best practices are up to industry standards and government regulations
- Hired, trained, and monitored administrative staff
- Organized patient records using electronic health records
- Supervised daily practice operations
- Interacted with patients and addressed their complaints
- Coordinated regular staff meetings and performance reviews
- Collaborated with Physicians to develop business strategies and patient services
- Assessed current revenue cycle procedures and implemented improvements to foster efficiency. Increased annual revenue by 15% post-pandemic
- Submitted payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Billing Coordinator
Rosewood Wellness
01.2019 - 01.2020
- Responsible for all facets of medical billing and accounts receivable management including charge entry, payment posting, customer service, and follow-up in accordance with practice protocol with an emphasis on maximizing patient satisfaction and profitability
- Develop and implement strategies to optimize revenue cycle management processes, including billing, coding, and collections, to maximize financial performance and minimize risk for Rosewood Wellness Chiropractic.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Adhered to established standards to safeguard patients' health information.
- Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
Assistant Manager
Marshalls Tavern
11.2017 - 12.2018
- Assisted the general manager in organizing, planning and implementing strategy
- Coordinated day-to-day operations
- Ensured that company guidelines were followed
- Set up and organized schedules
- Devised and set up objectives to boost company productivity
- Supervised the work of line cooks to ensure that all given tasks were completed in a timely manner
- Adhered to standard food rotation practices to reduce food wastage and minimize the risk of contamination
- Assessed the quality of delivered food supplies to ensure that it met restaurant standards
- Implementing cost-saving measures to optimize the restaurant's budget and reduce expenses.
BOH Assistant Manager
Ediko Sushi and Robata
12.2016 - 08.2017
- Managed kitchen staff and coordinated food orders
- Supervised food prep and cooking
- Checked food plating and temperature
- Oversaw all aspects of restaurant kitchen operations including quality control, personnel management, sanitation, equipment maintenance, health inspections, and inventory management
- Hired and trained kitchen staff
- Ensure compliance with food safety regulations and health codes.
Lead Verification/QA Lead
Oasis Outsourcing
11.2016 - 03.2017
- Identifies prospects by reading telephone and zip code directories and other prepared listings
- Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies
- Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations
- Completes orders by recording names, addresses, and purchases; referring orders for filling
- Secures information by completing data base backups
- Implements and maintains quality assurance processes and procedures to ensure accurate and reliable verification of customer data and information.
Media and Marketing Sales Rep
Aridan, Inc
01.2015 - 04.2016
- Sold products by establishing contact and developing relationships with prospects
- Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
- Identified product improvements or new products by remaining current on industry trends, market activities, and competitors
- Prepared reports by collecting, analyzing, and summarizing information
- Maintained quality service by establishing and enforcing organization standards
- Develop and implement effective sales strategies to achieve sales targets.
Education
Bachelors in Business Administration- Human Resource Management -
Liberty University
Lynchburg, VA05.2025
Certification in Certified Professional Biller (CPB) -
AAPC
12.2022
High School Diploma -
Eastern Hills High School
Fort Worth, TX05.2012
Skills
- Marketing
- Healthcare Management
- Medical Billing
- EMR Systems
- Human Resources
- CRM Tracking
- Clinical Team Guidance
- Revenue Enhancements
- Accounting
- Prioritizing and Planning
- Data Analysis
Timeline
Medical Practice/ Revenue Cycle Manager
Rosewood Wellness Chiropractic
01.2020 - Current
Billing Coordinator
Rosewood Wellness
01.2019 - 01.2020
Assistant Manager
Marshalls Tavern
11.2017 - 12.2018
BOH Assistant Manager
Ediko Sushi and Robata
12.2016 - 08.2017
Lead Verification/QA Lead
Oasis Outsourcing
11.2016 - 03.2017
Media and Marketing Sales Rep
Aridan, Inc
01.2015 - 04.2016
Bachelors in Business Administration- Human Resource Management -
Liberty University
Certification in Certified Professional Biller (CPB) -
AAPC
High School Diploma -
Eastern Hills High School
Similar Profiles
Sherri FitzwaterSherri Fitzwater
Medical Massage Therapist at Hartman Family Chiropractic & Wellness CenterMedical Massage Therapist at Hartman Family Chiropractic & Wellness Center
Laurie Taylor GreigLaurie Taylor Greig
Office Administrative Assistant at Cascade Chiropractic & WellnessOffice Administrative Assistant at Cascade Chiropractic & Wellness
Sofia RocaSofia Roca
Chiropractic Assistant at Wellness First ChiropracticChiropractic Assistant at Wellness First Chiropractic