Results-driven leader with over four years of experience in retail and project management. Skilled in team development and market trend analysis, leveraging these strengths to create compelling customer experiences and boost client retention.
Overview
9
9
years of professional experience
Work History
Personal Stylist
Macy's
St Louis, Missouri
10.2017 - 10.2018
Styled outfits for clients, aligning individual preferences with current trends to enhance personal style.
Provided personalized fashion advice, boosting customer confidence and satisfaction through tailored recommendations.
Leveraged selling tools and resources to increase annual spend and repeat client visit rates through ongoing outreach and correspondence.
Drove customer acquisition by networking, leveraging social media for online and in-store traffic, and executing a compelling online presence to promote services and experiences.
Retail Sales Supervisor
Macy's
Chicago, Illinois
10.2014 - 09.2017
Led and motivated a team of 10+ employees, fostering a collaborative and high-performing culture.
Managed team to meet performance and behavioral expectations; resolved complaints and addressed colleague issues to maintain a positive work environment.
Interviewed, hired, trained, and developed direct and indirect reports to enhance team capabilities.
Administrative Office Manager
Windy City Metal Recycling Company
Chicago, Illinois
02.2010 - 03.2012
Managed, scheduled and coordinated office functions and activities for employees.
Developed and maintained project plans, timelines, and budgets.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.