A. Elliot Pimentel
Tampa,FL
Summary
Versatile, Quality Oriented, Independent, Team Player, Motivated Multi-Tasker, and Customer Service Professional. Skilled in fast paced deadline oriented environments. Possess excellent People, Communication, Problem Solving, Organizational and Negotiation Hardworking member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. , Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
Work History
Realtor
People’s choice realty services
01.2020 - Current
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Professional Chauffeur
Showtime Driving Service
07.2022 - 07.2023
- Enhanced client satisfaction by providing timely and professional transportation services.
- Increased repeat business by developing strong relationships with clients through excellent communication skills.
- Maintained a clean and comfortable vehicle for the optimal passenger experience.
- Ensured punctuality by planning efficient routes, accounting for traffic and construction delays.
- Assisted passengers with luggage to provide seamless door-to-door service.
- Provided exceptional customer service by anticipating clients'' needs while maintaining a calm demeanor in high-pressure situations.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Senior Closer
Home point Financial Comp.
04.2020 - 04.2021
- Initial CD disclosure, balance with title, and prepare closing docs.
- Expedited the closing process by effectively coordinating with loan officers, underwriters, and title companies.
- Reduced errors in loan documentation by meticulously reviewing loan packages for accuracy and compliance.
- Streamlined workflow for faster turnaround times by implementing efficient organizational systems and processes.
- Ensured timely closings by proactively addressing potential issues through constant communication with all parties involved.
- Maintained a high level of customer satisfaction with personalized service and prompt communication throughout the entire closing process.
- Managed a high volume of transactions, consistently meeting or exceeding established productivity goals.
- Contributed to team success through effective collaboration and sharing best practices among colleagues.
- Developed strong relationships with external partners, fostering trust and cooperation to facilitate smooth transactions.
- Demonstrated expert knowledge of industry regulations and guidelines by staying current on updates and changes within the field.
Senior Closer
Planet Home Lending
11.2019 - 04.2020
- Prepare file for closing, CD disclosure, and balance with title and order wires
- Prepare closing docs.
- Expedited the closing process by effectively coordinating with loan officers, underwriters, and title companies.
- Reduced errors in loan documentation by meticulously reviewing loan packages for accuracy and compliance.
- Streamlined workflow for faster turnaround times by implementing efficient organizational systems and processes.
- Ensured timely closings by proactively addressing potential issues through constant communication with all parties involved.
- Maintained a high level of customer satisfaction with personalized service and prompt communication throughout the entire closing process.
- Managed a high volume of transactions, consistently meeting or exceeding established productivity goals.
- Contributed to team success through effective collaboration and sharing best practices among colleagues.
- Developed strong relationships with external partners, fostering trust and cooperation to facilitate smooth transactions.
- Assisted in training new team members on company policies, procedures, and software applications to ensure consistent performance standards across the department.
- Demonstrated expert knowledge of industry regulations and guidelines by staying current on updates and changes within the field.
- Effectively managed pipeline priorities, ensuring loans were processed according to deadlines while maintaining attention to detail for each transaction.
Senior closer
Freedom Mortgage Corporation (Wholesale)
08.2018 - 10.2019
- Prepare file for closing CD disclosure, balance with title and order wires and prepare closing docs.
- Expedited the closing process by effectively coordinating with loan officers, underwriters, and title companies.
- Reduced errors in loan documentation by meticulously reviewing loan packages for accuracy and compliance.
- Streamlined workflow for faster turnaround times by implementing efficient organizational systems and processes.
- Ensured timely closings by proactively addressing potential issues through constant communication with all parties involved.
- Maintained a high level of customer satisfaction with personalized service and prompt communication throughout the entire closing process.
- Managed a high volume of transactions, consistently meeting or exceeding established productivity goals.
Closing Manager
Security National Mortgage
06.2012 - 07.2018
- Prepare Closing does, review CD and order wires for funding while managing post-closing, investor suspense team and Closing department
- Monitored multiple databases to keep track of all company inventory.
- Enhanced closing procedures by streamlining processes and implementing time-saving strategies.
- Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Increased customer satisfaction at the end of the day by maintaining exceptional standards of service during closing hours.
- Managed inventory levels for optimal efficiency, ordering stock as needed to prevent shortages or overstocking issues.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Improved employee morale by fostering a positive work atmosphere and providing support and guidance to team members when needed.
- Collaborated with other department managers to address any operational issues, working together to find effective solutions.
- Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.
- Monitored staff performance during closings, providing constructive feedback to ensure continuous improvement in efficiency and effectiveness.
- Managed employee performance reviews providing constructive feedback leading to higher team morale and improved performance.
- Developed refinements to streamline closing processes.
Senior Mortgage Loan Closer
Excel Mortgage Network (correspondent lender)
01.2017 - 01.2018
- Prepare closing docs, order title & review title, UCD’s for Fannie and Freddie, shipping, post-closing /investor suspense and clearing the warehouse line.
- Collaborated with underwriters and processors to resolve any discrepancies in loan documentation prior to closing.
- Maintained compliance with federal and state regulations by conducting thorough reviews of all loan documents.
- Improved efficiency of mortgage closings through regular communication with borrowers, brokers, and legal counsel.
- Expedited funding requests from title companies, facilitating faster completion of transactions for clients.
- Overcame complex challenges during the loan closing process by leveraging extensive industry knowledge and problem-solving skills.
Senior Closer VA Team
USAA
09.2011 - 12.2011
- Preparing closing package review title commitment, Manage a pipeline of 150 loans.
Closer
Mortgage Investors
08.2010 - 08.2011
- Specializing in VA Closings
- Complete closing package and title package closers would do the closing package and the tide side due to Mortgage Investors owning their own title company.
Senior Loan Closer
Amnet Mortgage
10.2002 - 05.2008
- Specializing in various VA, FHA; Conventional, and HELOC Mortgage Closings
- Provide superior Customer Service to Broker and Title Companies
- Prepare Closing does, Review HUD Statements, Confirm Company, and Broker Fee accuracy, transmit closing funds.
Loan Closer I Post Closer Investor Suspense Specialist
Bradstreet Mortgage
03.2000 - 10.2002
- Preparing Loan Closing Packages Responsible for handling all Loan and Investor docs ensuring accuracy and Retaining customer service.
LOAN SETUP/ CLOSER
IMC Mortgage
01.1998 - 05.2000
- Entering Customer Data, Preparing RESPA Docs and Loan Closing
Warehouse Worker
Panasonic Service Centre
01.1989 - 01.1990
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Education
High School Diploma -
Colegio Quesqueya — San Cristobal, Dominican Republic
Dominican Republic05.1988
Skills
- Encompass and Calix (software)
- Results-oriented, Management, Quick learner
- Bilingual in Spanish and English
- Specialize in Conventional VA, USDA, AND FHA Closings
- Pedestrian Driver (limo service)
- Factory working (Forklift, machine sorting, warehouse org)
- Schedule Coordination
- Property Research
- Contract Negotiation
Languages
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Professional Chauffeur
Showtime Driving Service
07.2022 - 07.2023
Senior Closer
Home point Financial Comp.
04.2020 - 04.2021
Realtor
People’s choice realty services
01.2020 - Current
Senior Closer
Planet Home Lending
11.2019 - 04.2020
Senior closer
Freedom Mortgage Corporation (Wholesale)
08.2018 - 10.2019
Senior Mortgage Loan Closer
Excel Mortgage Network (correspondent lender)
01.2017 - 01.2018
Closing Manager
Security National Mortgage
06.2012 - 07.2018
Senior Closer VA Team
USAA
09.2011 - 12.2011
Closer
Mortgage Investors
08.2010 - 08.2011
Senior Loan Closer
Amnet Mortgage
10.2002 - 05.2008
Loan Closer I Post Closer Investor Suspense Specialist
Bradstreet Mortgage
03.2000 - 10.2002
LOAN SETUP/ CLOSER
IMC Mortgage
01.1998 - 05.2000
Warehouse Worker
Panasonic Service Centre
01.1989 - 01.1990
High School Diploma -
Colegio Quesqueya — San Cristobal, Dominican Republic
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