Aelyn Hernandez
Minneapolis,MN
Summary
Dedicated professional with a proven track record at Life Fountain Home Health Care, excelling in patient documentation and emotional support. Enhanced patient well-being through effective behavioral management and HIPAA-compliant practices. Demonstrated commitment to improving patient services, achieving high levels of satisfaction and independence. Skilled in both personal care and administrative support, contributing to streamlined operations and positive outcomes.
Overview
3
3
years of professional experience
Work History
PCA
Life Fountain Home Health Care
07.2023 - Current
- Operated electronic health record software to accurately document patient information, ensuring timely updates.
- Provided emotional support and companionship to patients, enhancing mental well-being.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Cashier
Burlington
04.2024 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Human Resources Intern
Hennepin County Human Services
06.2022 - 09.2022
- Improved candidate engagement with timely communication throughout hiring process.
- Developed training materials for new employee orientation sessions.
- Supported recruitment process by screening resumes and scheduling interviews.
- Conducted employee surveys to gather feedback for enhancing workplace culture.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Education
High School Diploma -
ÁGAPE High School
Saint Paul, MN01.2024
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- HIPAA compliance
- Patient documentation
- Patient services
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Burlington
04.2024 - 10.2024
PCA
Life Fountain Home Health Care
07.2023 - Current
Human Resources Intern
Hennepin County Human Services
06.2022 - 09.2022
High School Diploma -
ÁGAPE High School
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