Aemani Cherry
Decatur,IL
Summary
Customer service expert with exceptional interpersonal and communication skills. Passionate about continuous learning and professional development. Senior-level experience in healthcare as a state-certified Nursing Assistant. Keen sense of observation and reliability. Excellent bedside manner and time-management skills in high-volume care facilities. Proficient in providing mobility and personal hygiene support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Decatur Memorial Hospital
01.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Flight Attendant
Spirit Airlines Inc.
05.2023 - 12.2023
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Flight Attendant
Air Wisconsin
12.2022 - 05.2023
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Personal Care Assistant
Care4All Community Care
11.2021 - 11.2022
- Administered bedside care, personal care, and personal hygiene assistance
- Prepared and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor
- Performed housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands
- Cares for individuals and families during periods of incapacitation, family disruption, and convalescence
- Provided companionship, personal care, and help in adjusting to new lifestyles
- Performed health care-related tasks such as monitoring vital signs and medication under the direction of registered nurses or physiotherapists
- Participated in case reviews, consulting with the team caring for the client, to evaluate the client’s needs and plan for continuing services.
Lead Pre-School Teacher
Goose & Gander
10.2020 - 10.2021
- Developed and implement a developmentally appropriate preschool program for young children
- Planned and implement activities to meet the physical, emotional, intellectual and social needs of the children in the program
- Provided various experiences and activities for children including songs, games, and storytelling
- Provided weekly and monthly schedules and lesson plans of activities
- Developed culturally appropriate programs and activities
- Developed activities that introduce math and literacy concepts.
Service Manager
Chipotle
08.2020 - 10.2021
- Maintained a positive customer experience by ensuring that safe, quality food is prepared and served
- Trained the restaurant crew on customer service
- Maintained a clean, organized line with properly functioning line equipment
- Managed Inventory.
Personal Care Provider
Addus
02.2018 - 07.2020
- Provided a variety of personal care services and assistance to senior clients, such as meal preparation, housekeeping, hygiene
- Performed other duties as needed - maintaining records, providing emotional support, and administering prescription medication
- Transported clients to locations outside the home such as to physicians’ offices or on outings, using a motor vehicle.
Cashier/Crew Trainer
McDonald’s
06.2016 - 01.2019
- 3 years’ experience as a service crew member provided excellent customer service
- Attended to the immediate concerns of customers and arrived at a resolution within an appreciable time frame
- Highly proficient in all key areas of responsibilities for training other crew members
- Handled troubleshooting in various kitchen equipment
- Proficient in cooking; solid understanding of cooking fundamentals
- Handled the electronic system accurately and precisely
- Diligently managed key tasks from customer service to floor and kitchen operations.
Education
High School Diploma -
MacArthur
Decatur, ILSkills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Customer Service
- Strong Work Ethic
- First Aid
- Hospitality service expertise
- Food and Beverage Service
- Professional Appearance
- Safety Procedures
- Public Speaking
- Passenger Assistance
Volunteer Experience
- Reasonable Service, Assisted with food and clothing pantry once a month. Participated in varies of community outreach programs for the youth.
- The OASIS, Volunteered on monthly basis for three years in a program that provided homeless families and individuals with meals.
Certification
CP
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
Timeline
Certified Nursing Assistant
Decatur Memorial Hospital
01.2024 - Current
Flight Attendant
Spirit Airlines Inc.
05.2023 - 12.2023
Flight Attendant
Air Wisconsin
12.2022 - 05.2023
Personal Care Assistant
Care4All Community Care
11.2021 - 11.2022
Lead Pre-School Teacher
Goose & Gander
10.2020 - 10.2021
Service Manager
Chipotle
08.2020 - 10.2021
Personal Care Provider
Addus
02.2018 - 07.2020
Cashier/Crew Trainer
McDonald’s
06.2016 - 01.2019
High School Diploma -
MacArthur