Aenalem Nathaly Montiel
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
QUALITY ASSOCIATE II
Grifols Biomat Plasma Center
01.2019 - 03.2023
- Coordinated with the Center Quality Manager to ensure that cGMP regulations and SOPs are being followed at 100% accuracy
- Perform daily electronic donor chart review for 95+ donors per day
- Documents, investigates, and performs root cause analysis for deviations and customer complaints to keep under a 10% error rate
- Formulated plans with management to develop and implement solutions for achieving quality related objectives
- Responsible for opening and closing trending reports in a timely manner
DONOR CENTER TECHNICIAN LEAD
Grifols Biomat Plasma Center
03.2016 - 01.2019
- Conducts pre-donation medical screening for 95+ per day
- Provided appropriate feedback to ineligible donor candidates
- Guided a team of 10+ employees and monitored projects to ensure progress
- Performed general administrative duties, including greeting donors in a friendly manner, answering phone calls, and assisting center management as needed
- Assigned and delegated responsibilities to all team members to decrease donor wait times
Education
High School Diploma -
South High School
Bakersfield, CASkills
- Bilingual English and Spanish
- Computer Proficient
- Self/Team Management
- Leadership experience
- Problem solving abilities
- Detail-Oriented
Timeline
QUALITY ASSOCIATE II
Grifols Biomat Plasma Center
01.2019 - 03.2023
DONOR CENTER TECHNICIAN LEAD
Grifols Biomat Plasma Center
03.2016 - 01.2019
High School Diploma -
South High School
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