Summary
Overview
Work History
Education
Skills
Licensescertificatestraining
Certification
Timeline
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Aeprel Torrence

Augusta,GA

Summary

Results-oriented project coordinator with extensive experience in personalized patient care and educational support. Proven ability to streamline documentation processes while enhancing client satisfaction. Expertise in leveraging educational technology to address diverse learning needs and improve team productivity. Aiming to further contribute to innovative solutions in a collaborative environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Caring Hands United, INC
03.2025 - 03.2025
  • Managed scheduling and calendar coordination for executives, ensuring efficient use of time.
  • Developed and maintained filing systems to enhance document retrieval processes.
  • Facilitated communication between departments, promoting collaborative work environment.
  • Prepared comprehensive reports and presentations for senior management review.

Administrative Assistant (Admin Assistant)

Family Counseling Ctr-The CSRA
01.2019 - 07.2022
  • Greeted visitors and provided general information about the company.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Scheduled appointments between clients and customers and internal staff members.

Owner/Operator

Caring From the Heart Home Svc
04.2016 - 02.2022
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Interacted with patients, families, physicians, nurses, social workers, therapists as needed.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Ensured compliance with local, state, and federal regulations.
  • Hired and trained new department managers to increase team oversight and productivity.

Education

High School Diploma -

Lucy Craft Laney High School
Augusta, GA

Skills

  • Office Administration
  • Effective Communication
  • Healthcare
  • Problem-solving
  • Organizational skills
  • Technical skills

Licensescertificatestraining

  • Substitute Teaching Certification
  • AED Certification
  • Certified Nursing Assistant
  • OSHA 10, Union Workers Hall, 01/01/14
  • Phlebotomy, Tender Care Training School

Certification

  • Certified Nursing Assistant (CNA)
  • Cardiopulmonary Resuscitation (CPR) and First Aid Certification
  • Certified Medical Assistant (CMA)

Timeline

Administrative Assistant

Caring Hands United, INC
03.2025 - 03.2025

Administrative Assistant (Admin Assistant)

Family Counseling Ctr-The CSRA
01.2019 - 07.2022

Owner/Operator

Caring From the Heart Home Svc
04.2016 - 02.2022

High School Diploma -

Lucy Craft Laney High School