Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aerabella Parker

Flomaton

Summary

Dynamic and results-driven professional with extensive experience in customer service and hospitality, notably as a Front Desk Agent at the casino. Proven ability to resolve guest issues and enhance satisfaction, leveraging strong problem-solving skills and cash handling expertise from my cashier job. I am a people person, and a great conversationalist.

Overview

4
4
years of professional experience

Work History

Front Desk Agent

Morey
10.2024 - 06.2025
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Barista

Lisa
02.2024 - 06.2024

Cashier Team Lead

Monique
05.2021 - 06.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

Highschool Degree - N/A

Azle Highschool
Azle, TX
05.2024

Skills

  • Customer service
  • Guest services
  • Problem-solving skills
  • Cash handling
  • Hospitality services
  • Time management

Timeline

Front Desk Agent

Morey
10.2024 - 06.2025

Barista

Lisa
02.2024 - 06.2024

Cashier Team Lead

Monique
05.2021 - 06.2023

Highschool Degree - N/A

Azle Highschool

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