Aerial Smith
Camp Springs,MD
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal agencies and globally separated agencies. Accustomed to working with multiple entities and level leadership to achieve mission goals for logistics efficiency. Works quickly and maintains focus while providing top-notch customer service. Also has a proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
10
10
years of professional experience
Work History
Logistics Consultant
Frontier Inc.
Alexandria, VA
01.2023 - Current
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Secretariat
HAF A4PA Transformation Branch
Suitland, MD
01.2023 - Current
- Updated and maintained confidential databases and records.
- Took notes and dictation at meetings.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Volunteered to help with special projects of varying degrees of complexity.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Coordinated events and worked on ad hoc projects.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Created and managed office systems to efficiently deal with documentation.
Logistics Operations Specialist
United States Air Force, USAF
01.2017 - 03.2023
- Handled day-to-day deployment activities, overseeing more than 100 personnel deploying per day.
- Kept corporate departments and customers updated on critical issues that occurred.
- Team leader for logistics and systems personnel and property accountability and reconciliation team, ensuring compliance with U.S. Air Force regulations and DoD directives.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Implemented Deployment strategies to improve processes, systems and behavior.
- Prepares, evaluates, and supervises all aspects of Air Force deployment planning, dispersal, sustainment, recovery, reconstitution's, exercises, and logistics support procedures
- Inputs, extracts, and interprets data in automated information systems
- Excellent at conducting trend analysis to improve processes for internal and external agencies
Teacher's Assistant
DODEA
08.2015 - 08.2016
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Office Assistant
Fayetteville Technical Community College
11.2014 - 02.2015
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Developed correspondence letters, memos and emails.
- Executed record filing system to improve document organization and management.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Created presentations and proposals for use
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Managed multiple projects simultaneously using organizational and analytical skills.
Intelligence Analyst Intern
United States Department Of Labor
01.2014 - 04.2014
- Created useful and timely intelligence products to support field operations.
- Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence.
- Produced multi-source intelligence reports and products for different agency customers.
- Screened and interpreted all-source intelligence information.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
Education
License - Massage Therapy
Northern Virginia School of Therapeutic Massage
Falls Church, VA04.2023
Bachelor of Science - Criminal Justice And Psychology
East Carolina University
Greenville, NC05.2014
Skills
- Improvement Recommendations
- Oral Presentations
- Analytic Tools and Methods
- Support Agreement Coordination
- Logistics Process Improvement
- Web-Based Logistics Information Systems
- Data Communications
- Operations Control
- Daily Operations Management
- Spreadsheet Tracking
- Word Processing
- Transportation Planning
- Spreadsheet Creation
- Event Coordination
- Meeting Support
- Customer Inquiries
- Workflow Processes
- Report Preparation
Timeline
Logistics Consultant
Frontier Inc.
01.2023 - Current
Secretariat
HAF A4PA Transformation Branch
01.2023 - Current
Logistics Operations Specialist
United States Air Force, USAF
01.2017 - 03.2023
Teacher's Assistant
DODEA
08.2015 - 08.2016
Office Assistant
Fayetteville Technical Community College
11.2014 - 02.2015
Intelligence Analyst Intern
United States Department Of Labor
01.2014 - 04.2014
License - Massage Therapy
Northern Virginia School of Therapeutic Massage
Bachelor of Science - Criminal Justice And Psychology
East Carolina University