Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager

Aeriell Whitehurst

Austin

Summary

Experienced Facilities Maintenance Coordinator with a proven track record in effectively coordinating maintenance schedules and managing vendor relationships. Skilled in ensuring smooth operations and maintaining optimal conditions in diverse settings. Adept at overseeing facility maintenance activities, troubleshooting issues, and implementing cost-effective solutions. Committed to delivering exceptional service and maximizing efficiency to support the overall success of the organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Facilities Maintenance Coordinator

Austin Regional Clinic
11.2023 - Current
  • Oversee and direct day-to-day maintenance operations for 36 locations. Created work schedules, assigned and monitored completion of maintenance request.
  • Established and managed vendor relationships for outsourced services, negotiating contracts to achieve cost savings without compromising quality.
  • Maintained annual inspections and re-certification required by federal, state and local codes for all 36 locations.
  • Handled clinic staff relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Contributed to budget development process through accurate tracking of expenses and providing input on potential cost-saving measures.

Clinic Administrative Assistant

Austin Regional Clinic
06.2019 - 11.2023
  • Assisted in coordinating clinic meetings for over 200 employees.
  • Participated in the development of clinic goals.
  • Managed office supplies, office furniture, and medical equipment purchases.
  • Managed payroll using ADP Database and coordinated provider credentialing.
  • Maintained VFC Calibrations Certificates and documents for State Vaccine Program.
  • Communicated with facilities and contractors to complete work orders efficiently.
  • Coordinated with property management for annual inspections.
  • Reviewed invoices for accuracy prior to approving, and reported discrepancies to Accounting.
  • Review and update Fixed Assets – Operations spreadsheet
  • Issued access cards and keys to staff, vendors, and contractors.

SR. PATIENT SERVICE COORDINATOR

Austin Regional Clinic
02.2018 - 06.2019
  • Screened incoming calls for Triage and Alf Que
  • Facilitated faxing of documents and medical records required for Home Health and DME Requests
  • Coordinated on-the-job training for new and existing Patient Call Coordinators and Sr. Patient Service Coordinators

Education

High School Diploma -

McCallum High School
Austin
06-2007

Skills

  • Microsoft 365 Suite
  • Computerized maintenance management system
  • Building Automation
  • Customer service

  • Problem-solving
  • Multitasking Abilities
  • Organizational skills

Certification

Notary Public – August 2022 – Term of Office: 7/27/2022 – 7/27/2026

Timeline

Facilities Maintenance Coordinator

Austin Regional Clinic
11.2023 - Current

Clinic Administrative Assistant

Austin Regional Clinic
06.2019 - 11.2023

SR. PATIENT SERVICE COORDINATOR

Austin Regional Clinic
02.2018 - 06.2019

Notary Public – August 2022 – Term of Office: 7/27/2022 – 7/27/2026

High School Diploma -

McCallum High School
Aeriell Whitehurst