Aeries Lombard
Fort Wayne,IN
Summary
Organized in handling materials, counting stock and distributing items. Flexible and adaptable. Learns quickly, manages time well and stays calm under pressure.
Computer savvy, Experienced in handling support inquiries, providing top-notch customer service with exceptional problem solving skills and a proactive approach to assisting clients.
Overview
1
1
year of professional experience
Work History
CRIB ATTENDANT
Micropulse Inc.
- Cut Material to requested sizes stated on Traveler using two Automated fed saw machines.
- Charged raw materials to specific jobs (useing jobboss)
- Verified computer inventory against physical inventory and resolved discrepancies. (useing jobboss)
- Moved material using forklifts, pallet jacks and hand trucks.
- Tracked excess materials and coordinated returning material back into system (Useing jobboss)
- Marked stock with identification tags and labels to outline information such as Bar length and type of material.
- Collaborated with purchasing manager when defective material was found or when more material needed ordered.
- Always communicating with Engineers and Department managers.
- Made sure smooth Transition happened between shift change.
CREW MEMBER
McDonald's Restaurant
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Worked well with teammates and accepted coaching from management team.
CUSTOMER SUCCESS SUPPORT ANALYST/ONLINE SERVICES- TIER 1
Sharetec
04.2023 - Current
- Provided timely technical support to customers via phone, email, and chat
- Collaborated with cross-functional teams to address and escalate complex issues
- Worked with Online Home and Mobile Banking systems for several Credit unions
- Analyzed customer feedback and data to improve online services and enhance user experience.
Education
HIGH SCHOOL DIPLOMA -
Columbia City High School
Skills
- Customer service
- Communication
- Problem-solving
- Analytical skills
- Safety processes and procedures
- Customer relationships
- Equipment monitoring
- Light maintenance
- Inventory monitoring
Timeline
CUSTOMER SUCCESS SUPPORT ANALYST/ONLINE SERVICES- TIER 1
Sharetec
04.2023 - Current
CRIB ATTENDANT
Micropulse Inc.
CREW MEMBER
McDonald's Restaurant
HIGH SCHOOL DIPLOMA -
Columbia City High School
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