Aero Raymer
Vertical Rock
Dumfries,VA
1
Certification
6
years of professional experience
Collaborative professional with a strong focus on fostering positive environments for teams and climbers. Skilled in guiding individuals through effective communication and behavioral insights, enhancing personal and professional development. Committed to creating productive atmospheres that support growth and teamwork.
Work History
Coach and Desk Worker
1 Year- Managed customer accounts, ensuring accurate contact information and prompt responses to billing inquiries.
- Mentored junior coaches, sharing best practices to enhance coaching effectiveness across the team.
- Greeted guests and handled incoming calls, providing friendly and professional service.
- Updated internal databases with client information.
- Handled cash and credit card payments with accuracy.
- Boosted climbers' confidence through training sessions and continuous feedback.
- Selected and acquired equipment and game materials for events and practices.
- Monitored athletes' equipment usage to ensure safety and compliance with proper protocols.
Sales Attendant
4 Years 4 Months- Communicated effectively with customers and colleagues to enhance interactions and service quality.
- Efficiently handled customer inquiries and resolved complaints in a timely manner.
- Cultivated strong customer service skills, prioritizing exceptional customer experiences.
- Ensured that all areas of the store were kept clean and organized at all times.
- Organized store shelves and displays to ensure they were aesthetically pleasing while also being easy for customers to find items they are looking for.
Education
Associate in Science (A.S.) - History
Skills
Equipment management
Safety awareness
Effective communication
Athlete development
Group leadership
Youth mentor
Microsoft Office
Personable and friendly
Accomplishments
- Previous internship as a teachers aid
- Experience working with toddlers
- Experience working with kids ages 6-18
Certification
- Belay Certified
- Lead Belay Certified
Interests
2+ years of climbing experience
Indoor and outdoor climber
AWARDS
Advanced Scholars Award
Timeline
Coach and Desk Worker
Vertical Rock
08.2025 - CurrentRead More
Sales Attendant
Estate Sales Business
02.2021 - 06.2025Read More
Northern Virginia Community College
Associate in Science (A.S.) from History
Read More