Aeron J. Miller
Annapolis,MD
Summary
Strategic and results-driven operations and compliance leader with 15+ years’ experience in managing high-stakes regulatory environments, overseeing complex information governance programs, and leading cross-functional teams. Proven expertise in information management/security, privacy compliance, and process improvement. Recognize for building agile teams, improving operational workflows, and designing data-driven solutions that enhance compliance, reduce risk, and deliver operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Analyst – Team Lead
Pension Benefit Guaranty Corporation (PBGC)
Washington, DC
12.2023 - Current
- Lead development of Freedom of Information Act (FOIA)/Privacy Act (PA) policies by conducting legal research and aligning procedures with federal regulations, improving data handling practices.
- Provide authoritative guidance to 10+ staff and external stakeholders regarding application and interpretation of the FOIA and PA by referencing legal precedents and reviewing complex requests, resulting in reduced legal risk.
- Manage high-volume, complex cases; provide expert-level guidance and training.
- Deliver Quality Control reviews, internal training, and cross-Agency record equity consultations.
Director, Disclosure
Department of Homeland Security (DHS)
Washington, DC
03.2021 - 12.2024
- Supervised team of 10+ employees by setting clear performance goals and monitoring progress through key metrics, resulting in improved accountability and increasing team productivity by 20%.
- Monitored staff progress toward meeting Agency goals ensuring production, individual performance, and operational activities led to achieving stated objectives for the fiscal year.
- Directed all FOIA operations and compliance across federal and contractor staff.
- Led implementation of process improvements and Standard Operating Procedure development.
- Delivered enterprise training at national-level FOIA conferences.
FOIA Program & Litigation Manager
Department of Homeland Security (DHS)
Washington, DC
10.2011 - 03.2021
- Directed FOIA programs across multiple DHS components, including Transportation Security Administration, Office for Civil Rights & Civil Liberties, Office of Biometric Identity Management, and DHS Headquarters.
- Led complex case management, resource allocation, program evaluation, policy development, and inter-agency coordination across FOIA and PA programs.
- Supervised federal and contract personnel, conducted quality control reviews, and delivered compliance briefings to executive-level leadership.
- Managed litigation responses, drafted Vaughn indices, and coordinated with legal counsel to meet federal court deadlines.
- Developed and executed backlog reduction strategies and operational improvement plans to enhance responsiveness and transparency.
FOIA / Declassification Specialist
Department of Defense (DOD)
Alexandria, VA
Staff Sergeant (Intelligence Analyst)
United States Air Force
Fort Meade, MD
Education
Master of Business Administration (MBA) -
University of Maryland Global Campus
Skills
- Staff training and development
- Performance metrics design
- Cross-functional collaboration
- Process monitoring
- Project management
- Regulatory compliance
- Policy formulation
- Risk management
Certification
- Lean Six Sigma Yellow Belt
- ISO 9001:2015 Quality Management System
Timeline
Senior Analyst – Team Lead
Pension Benefit Guaranty Corporation (PBGC)
12.2023 - Current
Director, Disclosure
Department of Homeland Security (DHS)
03.2021 - 12.2024
FOIA Program & Litigation Manager
Department of Homeland Security (DHS)
10.2011 - 03.2021
FOIA / Declassification Specialist
Department of Defense (DOD)
Staff Sergeant (Intelligence Analyst)
United States Air Force
Master of Business Administration (MBA) -
University of Maryland Global Campus
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